Hailey Sciascia
Burlington
Summary
Proven customer service specialist, adept in retail sales and heavy lifting, with a history of enhancing customer loyalty at Dunning Stone & Supply. Excelled in team collaboration and time management, significantly increasing repeat business. Demonstrates a strong work ethic and exceptional patience, ensuring customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service
Dunning Stone & Supply
03.2024 - Current
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Greeted incoming customers and provided reliable, friendly customer service.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Maintained strong customer relations and effective customer service standards.
- Maintained grounds by trimming, weeding, and general clean-up.
Cashier
Ace Hardware
02.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Service
Larsons Garden Center
03.2022 - 12.2023
- Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Increased repeat business with exceptional customer service and friendly interactions.
Education
Associate In Construction Management - Construction Management
Capital Community College
Hartford, CT05-2026
High School Diploma -
Lewis Mills High School
Burlington06-2024
Skills
- Retail sales customer service
- Proficient customer service
- Heavy lifting
- Strong work ethic
- Flexible and adaptable
- Patience and empathy
- Time management
- Team collaboration
Timeline
Customer Service
Dunning Stone & Supply
03.2024 - Current
Cashier
Ace Hardware
02.2024 - 07.2024
Customer Service
Larsons Garden Center
03.2022 - 12.2023
Associate In Construction Management - Construction Management
Capital Community College
High School Diploma -
Lewis Mills High School
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