Hailey Seibold
Nampa,ID
Summary
Versatile and dependable professional with experience in caregiving, sales, and hospitality, offering a strong combination of compassionate care, customer service excellence, and effective communication. Proven ability to support individuals with diverse needs, manage high-volume interactions, and create positive client and guest experiences. Known for adaptability, attention to detail, and maintaining professionalism in fast-paced, people-focused environments to ensure repeated business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Clerk
Best Western Suites Hotel
Caldwell, ID
07.2025 - 11.2025
- Delivered a warm, professional welcome to guests, creating a positive first impression and enhancing overall guest experience.
- Managed check-in and check-out processes efficiently using the hotel reservation system.
- Responded promptly to phone calls, emails, and in-person inquiries, ensuring exceptional customer service.
- Oversaw room reservations, cancellations, and modifications with accuracy and attention to detail.
- Processed payments, invoices, and billing transactions accurately while maintaining financial accountability.
- Provided comprehensive information regarding hotel amenities, services, and local attractions to enhance guest satisfaction.
- Addressed guest requests, concerns, and complaints with professionalism, resolving issues in a timely and effective manner.
- Collaborated with housekeeping and maintenance teams to ensure room readiness and fulfillment of guest needs.
- Maintained organized front desk records, documentation, and daily reports.
- Ensured compliance with hotel policies, procedures, and security standards.
Caregiver for Elderly and Disabled
Nampa, ID
03.2025 - 09.2025
- Assist clients with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting
- Provide mobility support, including transfers, walking assistance, and fall prevention
- Prepare meals according to dietary needs and assist with feeding when necessary
- Administer or remind clients to take medications as directed
- Monitor and report changes in physical or mental health to family or healthcare professionals
- Offer companionship and emotional support to reduce feelings of loneliness or isolation
- Perform light housekeeping duties such as cleaning, laundry, and organizing
- Maintain a safe, clean, and comfortable living environment
Receptionist
RIGHT NOW HEATING and AIR CONDITIONING
Nampa, ID
01.2025 - 04.2025
- Collaborated with team members to ensure a cohesive and efficient work environment.
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments . Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Collaborated with other departments to ensure smooth operations and effective communication withir the organization
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfactior sc eng rercs reports on daily activities such as visitor traffic, phone call volume, and appointments
In Home Child Care Provider
Private Party
Caldwell, ID
01.2021 - 07.2023
- Promoted the development of fine and gross motor skills in children, ensuring readiness for preschool and kindergarten environments.
- Designed and implemented structured daily routines and developmentally appropriate activities to enhance engagement and overall growth.
- Fostered children’s emotional and social development through intentional guidance, structured play, and supportive interactions.
- Provided consistent support in conflict resolution, teaching effective communication, emotional regulation, and problem-solving skills.
- Developed and facilitated group activities to strengthen socialization, communication, and critical thinking abilities.
- Maintained a structured and positive environment through behavior modeling, positive reinforcement, and collaborative communication with parents regarding progress and development.
- Supervised daily activities while ensuring a safe, nurturing, and developmentally supportive home environment.
- Coordinated schedules, including playdates and educational outings, tailored to each child’s individual needs and developmental goals.
Education
High School Diploma -
Canyon Springs Alternative High School
Caldwell, ID10-2025
Skills
Customer Needs Assessment
Performance Monitoring
Workflow Coordination
Upselling and Cros-Selling
Customer Relationship Management (CRM)
Experienced in providing care for individuals with cognitive impairments, neurodevelopmental conditions, chronic illnesses, physical disabilities, and mental health disorders
Crisis intervention plan
Certification
- CPR certified
- Idaho Direct Care Professional (DCP) SkillS Matrix Training completed
Timeline
Hotel Front Desk Clerk
Best Western Suites Hotel
07.2025 - 11.2025
Caregiver for Elderly and Disabled
03.2025 - 09.2025
Receptionist
RIGHT NOW HEATING and AIR CONDITIONING
01.2025 - 04.2025
In Home Child Care Provider
Private Party
01.2021 - 07.2023
High School Diploma -
Canyon Springs Alternative High School