Hailey Shrader
Chicago,IL
Summary
Compassionate and dependable healthcare professional with clinical, customer service, and technical experience in both hospital and retail environments. Skilled in patient communication, vital support tasks, medication handling, and maintaining a safe, organized care setting. Dedicated to providing high-quality patient care, supporting nursing staff, and ensuring a positive experience for every patient.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Pharmacy Technician
Northwestern Medicine Huntley Hospital
02.2024 - Current
- Prepared and dispensed inpatient medications, including unit-dose packaging, and sterile IV compounding.
- Managed Omnicell inventory, restocking, and completing expiration checks.
- Communicated with pharmacists and nurses through Epic to clarify and resolve medication order issues.
- Trained new technicians on workflows, procedures, and equipment use.
- Maintained accurate inventory, processed deliveries, managed backorders, and ensured proper storage.
- Supported controlled substance handling, documentation, and discrepancy resolution.
- Delivered medications across the hospital, including STAT, and other urgent requests.
- Followed hospital policies, state and federal regulations, and Joint Commission standards to ensure patient safety.
Retail Worker
Dennis Uniform
05.2022 - 07.2023
- Provided friendly, attentive customer service by greeting shoppers, assessing needs, and assisting with product selection and sizing.
- Resolved customer concerns professionally, using strong communication, and problem-solving skills.
- Processed sales, returns, and exchanges accurately using POS systems, and maintained efficient cash register operations.
- Restocked merchandise, organized displays, and monitored the sales floor to maintain product availability, and store appearance.
- Supported inventory management, including stock replenishment, transfers, and price checks.
- Maintained store cleanliness by cleaning surfaces, dusting, sweeping, and emptying trash.
- Collaborated with team members to support smooth daily operations, and uphold company standards.
- Fostered a positive shopping experience through an outgoing, customer-focused attitude.
Education
Associate In Applied Science (AAS) - Nursing
McHenry County College
Crystal Lake, IL05-2028
Skills
- Patient communication
- Medication preparation
- Sterile compounding and aseptic technique
- Inventory management
- Workflow optimization
- Problem-solving
- Attention to detail
- Time management
- Team collaboration
- Adaptability and flexibility
- Strong work ethic
- empathetic
- IV compounding
- Medication dispensing
Certification
Licensed Pharmacy Technician
Timeline
Pharmacy Technician
Northwestern Medicine Huntley Hospital
02.2024 - Current
Retail Worker
Dennis Uniform
05.2022 - 07.2023
Associate In Applied Science (AAS) - Nursing
McHenry County College