Hailey Spencer
Francestown,NH
Summary
Inventive professional with comprehensive knowledge of business techniques, methods and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management, and market research. Exceptional negotiation and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Independent Contractor
Self-employeed
Francestown, New Hampshire
01.2024 - Current
- Developed and implemented marketing strategies to increase customer engagement.
- Negotiated contracts with vendors for services and supplies.
- Maintained relationships with existing customers while seeking new ones.
- Provided technical assistance to clients in using products or services.
Personal Assistant to the Managing Director
Military & Government contractors inc.
Boston, Massachusetts
04.2023 - 05.2025
- Provided administrative support to the Managing Director including preparing reports and presentations.
- Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
- Acted as liaison between the Managing Director and staff members, clients, vendors, visitors.
- Assisted with research projects related to the company's operations.
Administrative Assistant
insurance solutions corporation
Londonderry, New Hampshire
08.2015 - 12.2024
- Responded to customer issues to provide immediate resolution and improve retention.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Answered questions from customers regarding products and services offered by the company.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Education
Associate of Science - Information Technology
Southern New Hampshire University
Hooksett, NH01-2024
Skills
- Marketing strategy
- Contract negotiation
- Customer engagement
- Technical assistance
- Data analysis
- Customer relationship management
Accomplishments
The Achievement Award
The IAAP Achievement Award applauds and acknowledges excellence in the profession. Achievement Award applicants must meet the below criteria:
- Embody authenticity by staying true to your personality, values, and spirit, standing with integrity and confidence.
- Foster collaboration, inclusion, and a global perspective within the IAAP community and the administrative profession.
- Demonstrate commitment, dedication, and enthusiasm in advocating for and mentoring administrative professionals.
- Support the evolving administrative profession through innovative thinking and steadfast actions that drive continued success.
The Partnership Award
The IAAP Partnership Award is awarded to an Administrative Professional/Executive team that exemplifies strategic alignment and shares accountability. Partnership Award applicants must meet the below criteria:
- Build a cohesive and united partnership rooted in trust, with authenticity and transparency in both action and communication.
- Foster an inclusive environment where every administrative professional feels valued, respected, and empowered to contribute their unique perspectives, with access to resources and opportunities for growth.
- Demonstrate commitment, dedication, enthusiasm, and decisiveness in supporting each other's professional and personal goals, aligned with company strategy, goals, and mission.
- Serve as an example of a strong, influential partnership that elevates the profession and is respected and sought after both inside and outside of the organization.
Refrences
- Mary Murphy; State Representative of New Hampshire 603.494.6098
- Jeffrey Young; Insurance Solutions Corporation 603.44.0389
- Laura L. Spencer; Military & Government Contractors inc 419.601.2508
Timeline
Independent Contractor
Self-employeed
01.2024 - Current
Personal Assistant to the Managing Director
Military & Government contractors inc.
04.2023 - 05.2025
Administrative Assistant
insurance solutions corporation
08.2015 - 12.2024
Associate of Science - Information Technology
Southern New Hampshire University
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