Hailey Suitor
Amarillo,TX
Summary
My name is Hailey and I’m a senior in high. I got my first job last year at fuzzys taco shop and it was good until it wasn’t. I worked there for about 10 or so months. I have a good work ethic and I’m very social. Working at a “bar” for quit some time also helped out with my small talk and people skills. I like fast pace task or multiple at a time, this could be overwhelming to an average brain but I think of my ADHD as a superpower because no matter how many tasks I start at the end of the day they will all get done.Im a good team player However if there’s need for leading I do take charge. I intend to be the best at everything I do and take pride in my work. I never work with a closed mind. There is always room for improvement. Im a quick learner and I continue to learn and adjust. Fast pace is my favorite but I never mind slower, more calm vibe. I just got a car and quit my job before having another, bad idea, I can start whenever I do however attend school from 12:30 to 4:30. I need a job that is willing to work with me. I live with a single mom who is a teacher and I’m working on my license, I’m willing to work twice as hard until I have everything balanced out, as of right now I need somewhere to start.
Experienced Lead Busser with background in high-volume restaurant environments. Skilled in coordinating dining room activities, supervising staff, and ensuring prompt service for guests. Strengths include effective communication, teamwork, and problem-solving skills. Known for maintaining cleanliness and organization while contributing to positive dining experiences.
Overview
1
1
year of professional experience
Work History
Lead Busser
Fuzzy Taco Shop
Amarillo, TX
09.2023 - 08.2024
- Stocked condiments on tables as needed throughout the shift.
- Checked restrooms periodically throughout shifts for cleanliness.
- Ensured all dishes were properly cleaned prior to being returned to the kitchen area.
- Assisted servers in providing outstanding customer service.
- Displayed excellent knowledge of menu items and ingredients upon guest inquiries.
- Ensured cleanliness of restaurant, including tables, chairs, floors, windows, and other surfaces.
- Greeted guests and provided them with menus.
- Continually monitored the dining room for any potential issues that may arise.
- Promptly cleared away dirty dishes from tables while ensuring that no spills occurred.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Maintained a safe work environment by adhering to all safety policies and procedures outlined by the company's health department regulations.
- Responded promptly to complaints or requests from patrons or staff members.
- Informed guests about daily specials and menu changes.
- Proactively removed used plates, silverware, and glasses from tables between courses.
- Supervised team of bussers to ensure efficient and effective service.
- Provided assistance to wait staff during peak periods of business activity.
- Wiped down tables after each seating to prepare for next customers.
- Resolved conflicts between servers or customers in a timely manner.
- Communicated with kitchen staff regarding any special orders or dietary restrictions requested by guests.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Stocked cabinets or serving areas with condiments and refill condiment containers.
- Wiped down and cleaned chairs, booths, and highchairs.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Helped employees complete required activities during peak periods.
- Notified manager of issues with equipment or breakage.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Implemented and adhered to health and safety regulations to ensure a safe dining environment.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Expedited food to tables to assist servers during busy periods.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Stocked service stations with ice, napkins and straws.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Greeted frequent visitors by name and explained new promotions.
- Stocked displays with new and transferred merchandise.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Resolved guest complaints to maintain complete customer satisfaction.
- Filled and served various beverages for customers.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stocked customer service stations with paper products or beverage preparation items.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Supported serving staff in delivering accurate and well-presented food orders.
Education
High School Diploma -
Premier High School
Amarillo, TX12-2025
Skills
- Fast-Paced Environment
- Menu knowledge
- Collaboration
- Sanitation Standards
- Turning Tables
- Quality Assurance
- Guest Relations
- Server Support
- Table Bussing
- Beverage Service
- Food Running
- Needs Assessment
- Food Safety
- Team Collaboration
- Workplace Safety
- Safety awareness
- Health code requirements
- Customer service excellence
- Quality Control
- Process Improvements
- Conflict Mediation
- Equipment Operation
- Interpersonal Relations
- Time Management
- Performance Improvement
- Professional Appearance
- Strong client relations
- Mentoring
- Cleaning and sanitizing
Timeline
Lead Busser
Fuzzy Taco Shop
09.2023 - 08.2024
High School Diploma -
Premier High School