Hailey Swanson
Carmel Valley,California
Summary
To support customers and fellow staff in a fast-paced, detail-oriented position and strengthen current skills and develop new skill sets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sever
Carmel Belle
10.2022 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Bartender/Server
Cafe Rustica
08.2022 - 01.2023
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Hostess/Sever
Hapy Bistro
08.2021 - 01.2022
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Opened and closed seating sections according to volume of guests.
- Maintained up-to-date knowledge of menu offerings and daily specials as well as a weekly updated wine list and information on local vendors
Education
Certification of Completion - Dental Assisting
Monterey Peninsula College
Monterey, CA05.2024
High School Diploma -
Carmel High School
Carmel-by-the-Sea, CA06.2021
Skills
- Clear communicator
- positive, energetic and welcoming attitude
- detail oriented
- reliable time commitment
Certification
Certification of Completion in Dental Assisting Program at Monterey Peninsula College
Languages
ASL
Limited Working
Timeline
Sever
Carmel Belle
10.2022 - Current
Bartender/Server
Cafe Rustica
08.2022 - 01.2023
Hostess/Sever
Hapy Bistro
08.2021 - 01.2022
Certification of Completion - Dental Assisting
Monterey Peninsula College
High School Diploma -
Carmel High School