Hailey Swarengin
Helena,MT
Summary
Proven to enhance customer satisfaction through exceptional service and high-quality cocktails at Golden Spike, I am a highly reliable bartender with a knack for multitasking and clear communication. Leveraging extensive liquor knowledge and an engaging personality, I excel in fast-paced environments, consistently ensuring accuracy and compliance with health standards.
Overview
5
5
years of professional experience
Work History
Bartender/floor Runner
Golden Spike
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/floor Runner
Money Train
11.2022 - 07.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/floor Runner
Golden Spike
03.2020 - 01.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma -
Drummond High School
Drummond, MT05.2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing Personality
- Engaging personality
- Organizational ability
- Memory retention
- Fast Learner
Timeline
Bartender/floor Runner
Money Train
11.2022 - 07.2023
Bartender/floor Runner
Golden Spike
03.2022 - Current
Bartender/floor Runner
Golden Spike
03.2020 - 01.2023
High School Diploma -
Drummond High School
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