Hailey Thurston
Davison,MI
Summary
Detail-oriented Data Science and Analytics professional with extensive hands-on experience supporting State of Michigan programs through effective records management, compliance auditing, process documentation, and data validation. Expertise in gathering requirements and analyzing business processes, combined with a strong ability to maintain secure information systems and support cross-functional teams. Proven track record in documenting procedures, identifying discrepancies, and enhancing operational workflows through strategic insights. Eager to leverage analytical and technical skills in an IT Business Analyst role focused on driving efficiency and innovation in enterprise applications.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Office Assistant
State of Michigan
Okemos, MI
12.2025 - Current
- Process and prepare incoming documentation for agency-wide distribution, ensuring accuracy and compliance with internal procedures.
- Pull, scan, batch, and digitally image claims files to support secure system accessibility and document retention standards.
- Maintain organized digital and physical file systems to ensure accurate retrieval and compliance with state policies.
- Support workflow improvements by identifying inefficiencies in document routing and processing.
- Handle confidential information in accordance with state security standards.
Student Assistant - Business Enterprise Program
State of Michigan
Lansing, MI
12.2023 - Current
- Audit monthly program reports for accuracy, cross-referencing multiple data sources to identify and resolve inconsistencies.
- Apply State of Michigan record retention schedules to ensure regulatory compliance.
- Analyze reporting discrepancies and recommend corrective actions to improve data integrity.
- Assist in documenting internal processes to improve compliance tracking and operational efficiency.
- Maintain secure digital records and ensure accurate program documentation.
- Support mail processing, batching, scanning, and digital file organization.
Digital Personal Shopper
Walmart
Lansing, MI
12.2019 - 07.2023
- Maintained high data accuracy in order fulfillment and inventory tracking systems.
- Identified and reported discrepancies in inventory systems to management.
- Delivered customer-focused service while adhering to company policies and quality standards.
- Assisted in workflow optimization and operational efficiency improvements.
Education
BS - Scientific Data And Analytics
Davenport University
MI12-2026
High School Diploma - undefined
Saint Johns High School
MI06-2022
Skills
- Requirements Gathering & Process Documentation
- Business Process Analysis
- Test Data Validation & Quality Assurance
- Data Auditing & Discrepancy Resolution
- Record Retention Compliance (State of Michigan)
- Microsoft Office Suite (Excel, Word, Outlook, Teams)
- Data Entry & Database Maintenance
- Confidential Data Handling
- Report Preparation & Documentation
- Cross-Functional Communication
Certification
Microsoft Office Specialist
WEBPAGE PORTFOLIO
https://thurstonhailey4.wixsite.com/haileythurstonanalyt
Timeline
General Office Assistant
State of Michigan
12.2025 - Current
Student Assistant - Business Enterprise Program
State of Michigan
12.2023 - Current
Digital Personal Shopper
Walmart
12.2019 - 07.2023
High School Diploma - undefined
Saint Johns High School
BS - Scientific Data And Analytics
Davenport University