Hailey Utley
Kingsville,TX
Summary
Dedicated Phlebotomist with experience in managing operations at a blood donation center. Currently serving as a lead phlebotomist, conducting over 700 successful Venipunctures with a 98.5% yield rate. Proficient in training processes and donor screening to ensure eligibility. Known for strong customer service and flexibility, ready to contribute to team success in donor care and plasma operations. Also known for traveling to different states to support various centers in enhancing their phlebotomy practices.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Join Parachute
Kingsville, TX
09.2023 - Current
- Collected blood samples using standard phlebotomy techniques to ensure patient safety and comfort.
- Maintained accurate records of specimens, ensuring compliance with regulatory standards and protocols.
- Assisted in training new staff on proper blood draw techniques and equipment usage.
- Collaborated with laboratory personnel to streamline sample processing and improve turnaround times.
- Ensured cleanliness and sterility of work environment, adhering to infection control practices.
- Conducted patient interviews to assess medical history and clarify any concerns before procedures.
- Implemented process improvements that enhanced workflow efficiency within the phlebotomy department.
- Mentored junior phlebotomists, fostering skill development and adherence to best practices in specimen collection.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
High School Diploma -
H. M. King Highschool
Kingsville, TX06-2020
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- HIPAA
- Blood culture collection
Timeline
Phlebotomist
Join Parachute
09.2023 - Current
High School Diploma -
H. M. King Highschool