Hailey Volkart
Summary
Ambitious and compassionate Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant and Medication Aide
Haven Homes Cassia
01.2023 - 09.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
Waitress
Brickside Bar And Grille, Vandys Grille
06.2021 - 11.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Receptionist
Off The Top Hairstyling
04.2021 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
No Degree - Nursing
Grand Canyon University
Phoenix, AZ05.2027
High School Diploma -
Watertown-Mayer High School
Watertown, MN05.2023
Skills
Patient Care
HIPAA Compliance
Reliable team player
Alzheimer's and Dementia Care
Direct Patient Care
Electronic Charting
End of life care
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant and Medication Aide
Haven Homes Cassia
01.2023 - 09.2024
Waitress
Brickside Bar And Grille, Vandys Grille
06.2021 - 11.2023
Receptionist
Off The Top Hairstyling
04.2021 - 06.2021
No Degree - Nursing
Grand Canyon University
High School Diploma -
Watertown-Mayer High School
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