Hi, I’m
Hailey Wall
West Hills,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
years of professional experience
Work History
Northpoint Logistics
Lead Generation Specialist
12.2022 - Current
Job overview
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Cold calling and emailing perspective customers to determine product or service needs, ascertain timelines, and identify decision-makers.
- Maintain customer relations by utilizing customer relationship management (CRM) systems to drive sales, increase customer contact and provide exceptional customer service.
- Sent on average 1600 prospect emails per week.
- Increased revenue by 55K within first month of new role.
Northpoint Logistics
Associate Account Manager
07.2022 - Current
Job overview
- Maintain high standards of customer service by answering emails, determining container availability, talking to shipping lines and collecting data.
- Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Connect with key accounts and prospective customers to increase service demand.
- Increased production with key accounts by 200% within three month span.
SpaceX
Production Assistant
07.2018 - 09.2020
Job overview
- Stayed alert, active and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
- Documented production information via daily system logs and discussed issues with management.
TLC Sports Medicine & Rehab
Chiropractic Student Intern
05.2018 - 08.2019
Job overview
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Interacted with roughly 50 patients per day by phone, email or in-person to provide information.
Worlds Of Fun
Bar Supervisor
06.2021 - 08.2021
Job overview
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Handled cash accurately and prepared nightly deposits.
- Purchased supplies according to expected demand.
- Closed out cash register and prepared cashier report at close of business.
Education
William Jewell CollegeLiberty, MO
Bachelor of Arts from Psychological Science
05.2022
University Overview
- Minor: Communications
- Minor: Business Administration
- Emphasis: Pre-Med
- GPA: 3.82
- Honoree of GLVC Council of Presidents' Academic Excellence Award
- Awarded Academic All-GLVC 2020, 2021, 2022
- Dean's List (S) 2020, (F) 2020, (S) 2021, (F) 2021, (S) 2022
- Elected Captain of Softball team Junior & Senior Year
- Mi Gente Member
- Student Senate Member
El Camino Real Charter High SchoolWoodland Hills, CA
High School Diploma
06.2018
Skills
- Staff Management
- Data Entry
- Project Management
- Customer Relationship Management
- Prospecting and Cold Calling
- Customer Interaction
- Business Growth and Retention
- Client Correspondence
Timeline
Lead Generation Specialist
Northpoint Logistics
12.2022 - Current
Associate Account Manager
Northpoint Logistics
07.2022 - Current
Bar Supervisor
Worlds Of Fun
06.2021 - 08.2021
Production Assistant
SpaceX
07.2018 - 09.2020
Chiropractic Student Intern
TLC Sports Medicine & Rehab
05.2018 - 08.2019
William Jewell College
Bachelor of Arts from Psychological Science
El Camino Real Charter High School
High School Diploma
Similar Profiles
ANTONIO LYTHCOTTANTONIO LYTHCOTT
Director and Principal Programme Consultant at Northpoint Consulting Inc (subsidiary of Northpoint International Inc)Director and Principal Programme Consultant at Northpoint Consulting Inc (subsidiary of Northpoint International Inc)
HAZEL J. JOHNSTONHAZEL J. JOHNSTON
Talent Acquisition Manager at Northpoint Roofing SystemsTalent Acquisition Manager at Northpoint Roofing Systems
Lynn FoxLynn Fox
Athletic Director at Northpoint Christian SchoolAthletic Director at Northpoint Christian School
Nina HafnerNina Hafner
Props Master at Golden Preforming Arts CenterProps Master at Golden Preforming Arts Center
Sherwin GeorgeSherwin George
Marketing and Sales at Limelight MediaMarketing and Sales at Limelight Media