Hailey Wright
Classic Bank
Cameron,TX
7
years of professional experience
Results-oriented Banking Specialist skilled in financial advising and client relationship management. Expertise in assessing client needs to deliver tailored financial solutions. Experienced Marketing Coordinator adept in managing social media and developing engaging content. Executed campaigns to enhance audience engagement and brand visibility.
Work History
Personal Banker
7 Months- Managed customer accounts to ensure compliance with banking regulations and maintain accuracy in record-keeping.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Facilitated and processed account transactions to ensure accuracy and minimize errors, including receiving deposits, loan payments, cashing checks, processing savings and checking withdrawals.
- Open and service deposit accounts
- Demonstrated quick learning by adapting to new software systems during training.
- Assisted with day-to-day operations, collaborating effectively with team members to support overall branch performance.
- Assisted in the achievement of branch sales goals through proactive customer engagement.
Marketing Coordinator
2 Years- Managed content calendars across platforms, ensuring timely and relevant posting.
- Curated compelling multimedia content for diverse audiences, increasing follower growth.
- Monitored industry trends to inform content creation and keep strategies current.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Coordinated event planning initiatives to drive successful execution of promotional activities.
- Attended industry events and high-profile activations as a brand ambassador to proactively pitch services and source leads
- Composed daily posts for social media and helped build corporate presence on TikTok, Facebook, and Instagram.
- Developed comprehensive brand identity packages including logos, color palettes, and typography guidelines
- Managed event budgets effectively by negotiating competitive pricing and tracking vendor expenses.
- Researched, vetted, and negotiated contracts with external vendors to secure event spaces and services.
Personal Banker
4 Years 7 Months- Facilitated account management for clients, addressing banking inquiries to enhance customer satisfaction.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Performed reconciliation of monthly financial reports to ensure accuracy and completeness.
- Coordinated IRA account setups and transactions, adhering to regulatory requirements to ensure compliance.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Trained new staff on banking procedures, promoting efficiency and knowledge consistency within the team.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Resolved customer inquiries using CRM systems to enhance service quality.
- Handled escalated complaints with professionalism, resulting in improved customer retention rates.
- Resolved escalated complaints professionally, contributing to higher customer retention rates.
- Learned and adapted quickly to new technology and software applications.
- Curated compelling multimedia content for diverse audiences, increasing follower growth.
Sales Associate
1 Year 11 Months- Optimized product displays through visual merchandising, contributing to increased sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Trained new employees on sales techniques and boutique policies, facilitating effective onboarding.
- Assisted in visual merchandising, optimizing product displays to drive sales.
- Collaborated with team members to meet daily sales targets and enhance overall performance.
- Managed inventory levels, ensuring accurate stock availability and organization.
Education
Bachelor of Science - Marketing
Associate of Science - Business Administration
Business Mgmt Financial Accounting (Certificate) - Accounting
Skills
Microsoft Office expertise
Core banking expertise
Customer service
Relationship building
Regulatory compliance
Relationship management
Social media advertising
Timeline
Personal Banker
Classic Bank
02.2026 - CurrentRead More
Marketing Coordinator
American National Bank of Mt. Pleasant
01.2024 - 01.2026Read More
Personal Banker
American National Bank of Mt. Pleasant
06.2021 - 01.2026Read More
Sales Associate
Miss Behavin Boutique
07.2019 - 06.2021Read More
Northeast Texas Community College
Associate of Science from Business Administration
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Northeast Texas Community College
Business Mgmt Financial Accounting (Certificate) from Accounting
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Tarleton State University
Bachelor of Science from Marketing
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