Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Interests
Work Preference
Quote
Timeline
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Hailey Wysocki

Hailey Wysocki

Little Falls,MN

Summary

Dynamic and results-driven professional with extensive experience in team leadership and customer service at Taco John's. Proven ability to enhance operational efficiency and maintain quality control. Skilled in cash handling and staff training, fostering a positive work environment while achieving high customer satisfaction. Committed to safety processes and continuous improvement.

Overview

18
18
years of professional experience
7
7

Certifications

Work History

Shift Leader

Taco John's
06.2024 - 04.2025
  • Supervised daily operations to ensure efficient service delivery during peak hours.
  • Trained new team members on food preparation and customer service standards.
  • Monitored inventory levels and assisted in restocking supplies as needed.
  • Implemented quality control measures to maintain food safety and hygiene standards.
  • Assisted management in creating employee schedules to optimize staffing efficiency.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Maintained cleanliness of work areas in accordance with health regulations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Frequently inspected production area to verify proper equipment operation.

Sanitation Lead

North Freeze Dry
10.2023 - 06.2024
  • Supervised daily sanitation operations to ensure compliance with health and safety regulations.
  • Trained team members on proper cleaning techniques using specialized tools and equipment.
  • Conducted regular inspections to identify areas for improvement in sanitation practices.
  • Developed and maintained cleaning schedules to optimize workflow efficiency within the facility.
  • Implemented best practices for waste management, ensuring environmentally responsible disposal methods.
  • Assisted in training new hires on sanitation protocols and workplace safety guidelines.
  • Monitored inventory levels of cleaning supplies, coordinating reorders as necessary for uninterrupted operations.
  • Developed a strong understanding of company-specific requirements and standards for sanitation, leading to consistently high-quality results.
  • Stored chemicals in compliance with North Freeze Dry regulations.
  • Worked closely with quality assurance teams to ensure all products met or exceeded established cleanliness standards.
  • Managed inventory of cleaning supplies and chemicals, ensuring availability when needed for efficient operations.
  • Maintained a safe work environment by promptly addressing any identified hazards or concerns.
  • Operated forklift to transport items between locations.

Laborer

Doherty Staffing
06.2021 - 02.2024
  • Operated forklift to move product efficiently.
  • Assisted in site clean-up and organization to maintain safety standards.
  • Followed safety protocols to minimize risks during operations.
  • Loaded and unloaded materials, ensuring proper handling techniques were utilized.
  • Conducted quality inspections to ensure compliance with production standards and specifications.
  • Maintained accurate records of production output, identifying areas for process enhancement.
  • Assisted in training new staff on operational procedures and safety guidelines for equipment use.
  • Monitored inventory levels to ensure timely replenishment of supplies and minimize interruptions.
  • Demonstrated strong attention to detail when inspecting finished products for quality assurance purposes.
  • Contributed to team success by actively participating in problem-solving discussions, offering practical solutions for process improvement.
  • Displayed exceptional work ethic by consistently meeting or exceeding production targets without sacrificing quality or safety standards.
  • Operated various equipment proficiently, including hand tools, power tools, and specialized machinery, ensuring optimal performance and minimal downtime.
  • Ensured accurate documentation of completed tasks by maintaining detailed records of all relevant information pertaining to daily operations.
  • Participated in ongoing training programs to stay current on industry trends and enhance personal skillset as a General Production Laborer.
  • Handled hazardous materials responsibly, adhering strictly to company guidelines and safety regulations.
  • Operated forklifts and other heavy machinery safely.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Maintained organized work area by cleaning and removing hazards.

Assistant Store Manager

Dollar General Store
05.2023 - 10.2023
  • Assisted in managing daily store operations and team performance.
  • Monitored inventory levels, conducted stock audits, and implemented replenishment strategies.
  • Assisted in managing visual merchandising to optimize product presentation and sales appeal.
  • Collaborated with management to execute promotional campaigns and drive store performance.
  • Resolved customer inquiries and complaints effectively to maintain high satisfaction levels.
  • Implemented inventory management strategies to optimize stock levels.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Completed routine store inventories.
  • Empowered team members by delegating tasks effectively while also offering guidance when needed.
  • Assisted store manager in meeting standards for customer service and quality.
  • Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
  • Implemented safety protocols for staff and customers alike, maintaining a secure retail environment at all times.
  • Analyzed sales data to identify trends and enhance product placement.
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained and developed staff to enhance customer service and operational efficiency.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.

Assistant Store Manager

Tractor Supply Company
11.2022 - 01.2023
  • Trained and mentored new staff to ensure compliance with company policies.
  • Coordinated merchandise displays to increase customer engagement and sales.
  • Resolved customer inquiries and complaints efficiently, improving satisfaction rates.
  • Monitored cash handling procedures to maintain accuracy and security.
  • Led store team meetings to communicate goals and foster collaboration.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Assisted in recruiting, hiring and training of team members.
  • Assisted in managing daily store operations and team performance.

Shift Lead

Tractor Supply Company
03.2022 - 11.2022
  • Supervised daily operations, ensuring compliance with company policies and safety standards.
  • Trained and mentored team members on product knowledge and customer service best practices.
  • Coordinated inventory management, optimizing stock levels to enhance product availability.
  • Led team meetings to communicate goals, address challenges, and promote collaboration among staff.
  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction ratings.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed cash and credit card transactions accurately using POS software.

Packaging Operator

Barrett Pet Food Innovations
06.2021 - 03.2022
  • Operated packaging machinery to ensure efficient production flow and product quality.
  • Monitored packaging processes, identifying and resolving issues to maintain operational consistency.
  • Trained new operators on safety protocols and equipment usage to enhance team performance.
  • Conducted routine inspections of packaged products for compliance with quality standards.
  • Maintained accurate records of production activities, ensuring data integrity for reporting purposes.
  • Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
  • Conducted regular quality checks to ensure compliance with industry standards and company guidelines for packaged products.
  • Used pallet jacks to safely move product and materials.

Machine Operator

IWCO Direct
03.2018 - 10.2020
  • Operated machinery to ensure efficient production flow and adherence to safety standards.
  • Maintained quality control by inspecting products throughout the manufacturing process.
  • Collaborated with team members to troubleshoot equipment issues, minimizing downtime.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.
  • Quickly shut down equipment in emergency situations following protocols.

Meat Department Associate

Walmart
10.2017 - 01.2018
  • Managed inventory levels and ensured product rotation to maintain freshness and quality.
  • Trained new associates on meat department procedures and safety protocols, enhancing team efficiency.
  • Developed promotional displays for meat products, increasing customer engagement and sales visibility.
  • Monitored product expiration dates and conducted regular quality checks to minimize waste.
  • Ensured accurate pricing through consistent label verification and updates on meat products.
  • Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
  • Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
  • Improved customer satisfaction by providing knowledgeable and prompt assistance in the meat department.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.

CNA/HHA

REM Central Lakes
09.2013 - 12.2013
  • Provided patient care, ensuring comfort and safety during daily activities.
  • Assisted in administering medications, monitoring vital signs for accuracy and consistency.
  • Collaborated with healthcare teams to develop individualized care plans for residents.
  • Trained new staff on proper patient handling techniques and facility protocols.
  • Implemented infection control measures, enhancing overall health standards within the facility.
  • Documented patient progress and communicated changes effectively to nursing staff.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Assembly Line Worker

Carol's Affordable Curriculum
08.2013 - 09.2013
  • Operated machinery to assemble components efficiently and accurately.
  • Collaborated with team members to meet daily production targets and ensure quality.
  • Inspected assembled products for defects and maintained quality standards.
  • Coordinated with supervisors to address production challenges and optimize operations.
  • Maintained cleanliness and organization of work area to promote safety compliance.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Cleaner

K & S Carpet Cleaners and Restoration
05.2012 - 06.2012
  • Operated cleaning equipment to maintain cleanliness and hygiene standards in clients homes and businesses.
  • Performed routine cleaning tasks, ensuring adherence to safety protocols and company policies.
  • Developed efficient cleaning schedules to optimize workflow and minimize downtime for operations.
  • Implemented improved cleaning procedures that increased overall efficiency and effectiveness of operations.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Performed deep-cleaning tasks for carpets and upholstery to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Caregiver

David Jenkins
01.2008 - 06.2010
  • Assisted individuals with daily living activities, promoting independence and dignity.
  • Administered medication according to prescribed schedules, ensuring compliance and safety.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Shoveled snow
  • Mowed Lawn
  • Clean animal barn
  • Clean vehicles
  • Helped with gardening

Caretaker

Donna Jenkins
01.2007 - 05.2009
  • Provided compassionate care to grandmother, ensuring safety and comfort at all times until she passed.
  • Assisted in daily living activities, promoting independence and enhancing quality of life.
  • Maintained clean and organized living spaces.
  • Help with bathing, grooming, and toileting.
  • Gave medication

Education

Certificate - CNA/HHA

Alexandria Technical College
Alexandria, MN
12-2010

High School Diploma

Lakes Area Charter School
Osakis, MN
05-2010

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Creative problem solving
  • Customer service
  • Staff training and development
  • Safety processes and procedures
  • Inventory counts
  • Quality control assurance
  • Shift leadership
  • Attention to detail

Certification

  • Certified Store Manager, Taco John's - November 8th, 2024
  • Certified Shift Manager, Taco John's - September 15th, 2024
  • Elite Training Specialist, Taco John's - September 15th, 2024
  • Certified in First Aid
  • Certified in CPR
  • Certified State of Minnesota Nursing Assistant Registry
  • Certified Food Safety Manager

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8 staff members.

Interests

Animals

Outdoors

Nature

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursPaid time offPaid sick leave401k match

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Shift Leader

Taco John's
06.2024 - 04.2025

Sanitation Lead

North Freeze Dry
10.2023 - 06.2024

Assistant Store Manager

Dollar General Store
05.2023 - 10.2023

Assistant Store Manager

Tractor Supply Company
11.2022 - 01.2023

Shift Lead

Tractor Supply Company
03.2022 - 11.2022

Laborer

Doherty Staffing
06.2021 - 02.2024

Packaging Operator

Barrett Pet Food Innovations
06.2021 - 03.2022

Machine Operator

IWCO Direct
03.2018 - 10.2020

Meat Department Associate

Walmart
10.2017 - 01.2018

CNA/HHA

REM Central Lakes
09.2013 - 12.2013

Assembly Line Worker

Carol's Affordable Curriculum
08.2013 - 09.2013

Cleaner

K & S Carpet Cleaners and Restoration
05.2012 - 06.2012

Caregiver

David Jenkins
01.2008 - 06.2010

Caretaker

Donna Jenkins
01.2007 - 05.2009

Certificate - CNA/HHA

Alexandria Technical College

High School Diploma

Lakes Area Charter School

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