Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement
Overview
10
10
years of professional experience
Work History
Assistant Manager
Taco John's
09.2023 - Current
Manage night crew members
Take care of customer complaints
Handle the books and bank deposits
Take inventory
Server
Benihana
08.2021 - 12.2021
Handled a high volume of customers regularly
Took and memorized orders
Served food
Cleared tables
Processed transactions
Server
Olive Garden
01.2020 - 10.2020
Served tables, ran food for myself, and other waiters in my free time to help the kitchen stay running smoothly
Bussed my own tables, as well as others to keep the flow of guests consistent
Completed side work at the end of my shifts, such as cleaning my section, cleaning the kitchen, mopping the floors, stocking desserts and the salad bar
Server
IHOP
07.2014 - 01.2015
Stock service stations with items such as ice, napkins, or straws
Prepare food items, such as sandwiches, salads, soups, or beverages
Total checks, present them to customers, and accept payment for services
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
Take orders from patrons for food or beverages
Clean tables or counters after patrons have finished dining
Inform customers of daily specials
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
Garnish and decorate dishes in preparation for serving
Education
A+, Net+, Sec+
Central Lakes College
Brainerd, MN
05-2025
- Biology/Chemistry
Northland Community And Technical College
East Grand Forks, MN
12.2018
Skills
Microsoft Word
Microsoft Excel
Microsoft Office
Recruiting and interviewing
Customer Service
Conflict resolution
Customer relations
Recruitment and hiring
Budgeting and finance
Orientation and training
Problem-solving
Employee supervision
Timeline
Assistant Manager
Taco John's
09.2023 - Current
Server
Benihana
08.2021 - 12.2021
Server
Olive Garden
01.2020 - 10.2020
Server
IHOP
07.2014 - 01.2015
A+, Net+, Sec+
Central Lakes College
- Biology/Chemistry
Northland Community And Technical College
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