Results-driven marketing specialist with a strong focus on customer relationship management and effective communication. Proven ability to analyze sales data and enhance customer experiences, driving ROI and successful marketing campaigns.
Overview
10
10
years of professional experience
Work History
Asst. Manager of Cust. Operations
Old Navy
Whitestown, Indiana
04.2024 - 01.2025
In this position I was able to collaborate regularly with different members of a team from management to associates on how to reach KPI’s whether set for us by our Regional team or we set those goals for ourselves.
Regularly analyzed our stores sales data to recognize trends and make informed decisions to drive sales and overall increase revenue or improve overall performance.
Customers’ overall experience and satisfaction was my priority.
Marketing Specialist
Bone Dry Roofing
Indianapolis, Indiana
03.2015 - 04.2018
What started out as a content creation role to churn out content for the website at Bone Dry Roofing quickly became much more.
The business was growing and their online presence wasn’t keeping up - myself and two others saw an outdated system and began introducing clickthrough rates and landing pages to sales meetings.
My vision for unique and lasting customer relationships and led to rolling out our Referral Program across all locations.