Hailey Singer
De Soto,MO
Summary
Dynamic professional with extensive experience in housekeeping and customer service, notably at Pony Bird. Proven ability to enhance operational efficiency through effective teamwork and problem-solving. Skilled in hazardous material handling and emergency response planning, consistently delivering high-quality results while maintaining a respectful environment for residents.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
Pony Bird
De Soto, MO
10.2025 - Current
- Supervised daily cleaning operations to maintain high hygiene standards across facilities.
- Streamlined cleaning processes, reducing time spent while maintaining quality standards for adults with developmental disabilities and limited mobility
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- manage daily tasks such as making beds daily and ensuring all laundry is done appropriately depending on the type
- work respectfully around the residents while supporting their needs and well being
Mitigation Technician and Contents Worker
Paul Davis Restroration
Herculaneum, MO
05.2025 - 10.2025
- Operated and maintained equipment for water extraction and drying processes.
- Conducted thorough assessments of affected areas to determine mitigation needs.
- Collaborated with teams to execute restoration plans efficiently and effectively.
- Inspected completed work for quality assurance and adherence to standards.
- Managed inventory of supplies and equipment, ensuring readiness for emergency response situations.
- Mitigated mold growth through diligent application of antimicrobial treatments in affected areas.
- final cleans for clients homes, Business, property
- deep cleaned clients personl belongings damaged by fire, soot, mold, water Etc
- Utilized cleaning equipment and chemicals effectively to enhance operational efficiency and thoroughness.
Personal Shopper
Walmart
De Soto, MO
01.2022 - 05.2025
- accurately selected, picked, staged customers orders for pickup and delivery
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- provided friendly customer service to all customers in store and in parking lot.
- Dispense orders in a timely manner to customers
- trained and help fellow team members
- worked efficiently in fast paced environments and often stressful situations
- used handheld systems and walmart systems to track orders accurately pick customers selection.
- worked outdoors in all types of weather.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- answered customer phone calls for delivery and questions
Team Member-Assistant Manager
Jack in the Box
Festus, MO
05.2020 - 01.2022
- I Promoted from Team member to Team lead to assistant manager based on performance, leader ship, reliability.
- supervised and trained team members delegated tasks.
- Assisted team in maintaining cleanliness and organization of workspace.
- Operated equipment safely while adhering to safety protocols.
- Supported team members by learning and executing core tasks efficiently.
- Collaborated with crew and managment to ensure timely completion of daily assignments.
- Delivered exceptional customer service by efficiently taking and processing orders.
- addressed customer concerns and resolved team issues efficently.
- Operated kitchen equipment safely while preparing food items according to quality standards.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
Education
High School Diploma -
Desoto Senior High School
De Soto, MO05-2020
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- patience
- Mopping and sweeping
- Emergency response planning
- Hazardous material handling
- problem solving
- animal handling of all sorts
- compassionate care and handling of animals
Certification
Food Manager ServSafe
Timeline
Housekeeper
Pony Bird
10.2025 - Current
Mitigation Technician and Contents Worker
Paul Davis Restroration
05.2025 - 10.2025
Personal Shopper
Walmart
01.2022 - 05.2025
Team Member-Assistant Manager
Jack in the Box
05.2020 - 01.2022
High School Diploma -
Desoto Senior High School