Hailie Bright
Decatur,AL
Summary
Creative and strong with ingenuity. Experienced student of cybersecurity engineering with experience in software development, CAD, design, and information technology. Dedicated to providing quality work without overlooking the details.
Overview
7
7
years of professional experience
Work History
Customer Service Staff
Publix Super Markets
08.2018 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Implemented multiple methods of workspace organization across the store.
Teller Associate
PNC Bank
08.2022 - 12.2022
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained accurate records of customer transactions in line with bank procedures.
Software Quality Assurance Engineer Intern
Publix Corporation
05.2022 - 08.2022
- Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Shadowed team members to learn new tasks and how to appropriately handle technical issues.
- Tested new applications for usability and adherence to code plan.
Surveyor/AutoCAD Draftsman
Lee Y. Greene And Associates
05.2016 - 06.2017
- Used computer-aided design software to prepare blueprints and schematics.
- Created CAD models and drawings for land designs.
- Tracked team work hours and submitted documentation.
- Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
Education
Bachelor of Science - Cybersecurity Engineering
The University of Alabama in Huntsville
Huntsville, AL08.2024
Associate of Science - Pre-Engineering
Calhoun Community College
Tanner, AL12.2020
Skills
- Agile Environments
- QA
- Penetration Testing
- Quality Assurance
- CAD Software Proficiency
- Linux Environments
- Microsoft Office
- Program Coding
Timeline
Teller Associate
PNC Bank
08.2022 - 12.2022
Software Quality Assurance Engineer Intern
Publix Corporation
05.2022 - 08.2022
Customer Service Staff
Publix Super Markets
08.2018 - Current
Surveyor/AutoCAD Draftsman
Lee Y. Greene And Associates
05.2016 - 06.2017
Bachelor of Science - Cybersecurity Engineering
The University of Alabama in Huntsville
Associate of Science - Pre-Engineering
Calhoun Community College
Similar Profiles
Halle SummersHalle Summers
Front Service Clerk at Publix Super Markets IncFront Service Clerk at Publix Super Markets Inc
Brandy HutchingsBrandy Hutchings
Assistant Grocery Manager at Publix Super Markets IncAssistant Grocery Manager at Publix Super Markets Inc
Felicia BearFelicia Bear
Cashier at Publix Super Markets IncCashier at Publix Super Markets Inc
VanEsther RobertsVanEsther Roberts
Assistant Bakery Manager at Publix Super Markets IncAssistant Bakery Manager at Publix Super Markets Inc
Nickolas BaileyNickolas Bailey
Correctional Officer Senior at Alabama Department Of CorrectionsCorrectional Officer Senior at Alabama Department Of Corrections