Samuel O. Ibukun
Gainesville,Virginia
Summary
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Moniepoint Inc
11.2020 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Medical Sales Representative
Juvee Pharma
06.2017 - 01.2020
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
Teaching Assistant
National Youth Service Corps, NYSC
04.2015 - 05.2016
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Bachelor of Applied Science - Software Development
Brigham Young University
Idaho, UT09-2025
Certificate - Software Development
Brigham Young University
Idaho, UT06-2025
Associate of Applied Science - Software Development
Brigham Young University
Idaho, UT09-2024
Certificate - Web Development
Brigham Young University
Idaho, UT09-2023
Certificate - Web & Computer Programming
Brigham Young University
Idaho, UT09-2022
Bachelor of Applied Technology - Biochemistry
Federal University of Technology
Akure, Nig09-2014
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Object-oriented programming
- Adaptive learning
- Web application development
- Performance analysis
- Back-end frameworks
- Agile environments
- Debugging
- UI and UX design
Timeline
Customer Service Representative
Moniepoint Inc
11.2020 - 12.2023
Medical Sales Representative
Juvee Pharma
06.2017 - 01.2020
Teaching Assistant
National Youth Service Corps, NYSC
04.2015 - 05.2016
Bachelor of Applied Science - Software Development
Brigham Young University
Certificate - Software Development
Brigham Young University
Associate of Applied Science - Software Development
Brigham Young University
Certificate - Web Development
Brigham Young University
Certificate - Web & Computer Programming
Brigham Young University
Bachelor of Applied Technology - Biochemistry
Federal University of Technology
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