Hailie Gilliland
Hesperia,CA
Summary
I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done.
Overview
11
11
years of professional experience
Work History
Barista
Starbucks
Victorville, California
09.2018 - 10.2024
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Described menu items to customers and suggested appealing products.
Cashier
Wingstop
Victorville
05.2023 - 09.2024
- Answered customers' questions and provided information on store procedures or policies.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Sandwich Artist
SUBWAY®Restaurants
Victorville, CA
06.2014 - 03.2018
- Assembled and served meals according to specific guest requirements.
- Greeted customers and provided product knowledge.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Waitress Supervisor
Steak N Shake
Victorville
11.2015 - 03.2016
- Maintained accurate records of sales transactions and inventory levels.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Cashier
76 Gas Station
Garberville, California
06.2013 - 09.2015
- Answered customers' questions and provided information on store procedures or policies.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Apple Valley Adult School
Apple Valley, CA06-2022
Skills
- Opening and closing duties
- Dining room maintenance
- Excellent memory
- Hospitality and accommodation
Timeline
Cashier
Wingstop
05.2023 - 09.2024
Barista
Starbucks
09.2018 - 10.2024
Waitress Supervisor
Steak N Shake
11.2015 - 03.2016
Sandwich Artist
SUBWAY®Restaurants
06.2014 - 03.2018
Cashier
76 Gas Station
06.2013 - 09.2015
High School Diploma -
Apple Valley Adult School