Hailie Maves
Green Bay
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ABM Industries Inc.
Green Bay
09.2019 - Current
- Maintained accurate and up-to-date employee records in compliance with company policies and legal requirements
- Assisted in the recruitment process by posting job openings, reviewing resumes, conducting initial screenings, and scheduling interviews
- Prepared new hire paperwork and facilitated onboarding processes for new employees
- Assisted with payroll processing by verifying timesheets and ensuring accuracy of data entry
- Managed employee benefits administration, including enrollment, changes, and terminations
- Coordinated training sessions for employees on various topics such as sexual harassment prevention or workplace safety
- Maintained confidentiality of sensitive employee information at all times while handling personnel files or discussing sensitive matters with discretion
- Developed efficient filing systems for easy retrieval of documents related to employment history or disciplinary actions
- Audited employee timecards regularly to ensure compliance with labor laws and company policies
- Assisted in conducting background checks, reference checks, and employment verifications for potential hires
- Provided administrative support during disciplinary actions or investigations by preparing documentation and scheduling meetings
- Updated job descriptions based on input from hiring managers or changes in organizational needs
- Managed electronic personnel files ensuring accuracy while maintaining confidentiality at all times
- Participated in career fairs or recruitment events to promote the company's employer brand
Lead Med Tech/Caregiver
AMERICAN GRAND ASSISTED LIVING
Kaukauna
01.2017 - 09.2019
- Operated and maintained medical equipment, including blood pressure monitors, glucose meters, and EKG machines
- Assisted with patient care activities such as bathing, dressing, feeding, and ambulation
- Monitored vital signs of patients regularly to identify any changes or abnormalities
- Administered medications orally or topically as directed by healthcare providers
- Maintained accurate documentation of patient information, test results, and treatments provided
- Collaborated with nurses and doctors to develop individualized care plans for patients
- Responded promptly to emergency situations by following established protocols and providing immediate assistance
- Ensured infection control measures were followed at all times to maintain a safe environment for patients and staff members
- Provided emotional support to patients during difficult procedures or moments of distress
- Performed basic wound care procedures such as cleaning wounds and applying dressings under supervision
- Conducted regular inventory checks of medical supplies and notified appropriate personnel when restocking was necessary
- Participated in team meetings to discuss patient progress, treatment plans, and any concerns or observations
- Followed HIPAA regulations strictly to protect patient confidentiality
- Maintained a clean work area by sanitizing equipment after each use
- Closely monitored patients undergoing specialized treatments or therapies such as dialysis or chemotherapy
- Aided in transferring patients to and from beds, wheelchairs, or stretchers using proper lifting techniques
- Assisted in the maintenance of electronic health records (EHR) by inputting relevant data accurately
- Attended continuing education programs and workshops to stay updated on new medical technologies and practices
- Adhered to all hospital policies, procedures, and regulations while delivering high-quality care
- Maintained a compassionate approach towards patients' physical and emotional well-being at all times
- Closely monitored inventory levels of medical supplies and alerted appropriate personnel when reordering was necessary
Pharmacy Technician
Shopko Pharmacy
Appleton
07.2016 - 01.2019
- Accurately filled and dispensed prescriptions daily, ensuring patient safety and adherence to medication guidelines
- Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
- Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
- Maintained a clean and organized work area, including the pharmacy shelves and storage areas
- Assisted in the preparation of compounded medications under the supervision of a pharmacist
- Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
- Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
- Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
- Assisted in managing expired medications through proper disposal methods following regulatory guidelines
- Maintained confidentiality of patient information according to HIPAA regulations at all times
- Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
- Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
- Collaborated with healthcare providers to resolve insurance coverage issues or prior authorization requirements for specific medications
- Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
- Demonstrated proficiency in using pharmacy software systems for prescription processing, inventory management, and patient profile maintenance
Apparel Associate
Shopko
Appleton
08.2015 - 07.2016
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Assisted in inventory management by monitoring stock levels at the checkout counter
- Assisted customers in locating and selecting merchandise, providing exceptional customer service
- Maintained a clean and organized sales floor, ensuring products were properly displayed and stocked
- Performed inventory management tasks such as receiving shipments, restocking shelves, and conducting regular stock checks
- Utilized product knowledge to answer customer inquiries about features, pricing, availability, etc
- Assisted in setting up promotional displays and signage to attract customers' attention
Education
High school diploma -
Freedom High School
Freedom, WI05.2016
Skills
- Time management
- Office experience
- Organizational skills
- Customer service
- Administrative experience
- Typing
- Microsoft Office
- Microsoft Outlook
- Computer skills
- Employee records management
- Recruitment coordination
- Payroll administration
- Document management
- Attention to detail
- Microsoft Excel
- Office administration
- Multitasking and prioritization
Certification
Driver's License
Timeline
Administrative Assistant
ABM Industries Inc.
09.2019 - Current
Lead Med Tech/Caregiver
AMERICAN GRAND ASSISTED LIVING
01.2017 - 09.2019
Pharmacy Technician
Shopko Pharmacy
07.2016 - 01.2019
Apparel Associate
Shopko
08.2015 - 07.2016
High school diploma -
Freedom High School