Hailie Pollard
Sharon,WI
Summary
Excelling in inventory management and customer engagement. Strong multitasking and proactive problem-solving skills led to enhanced service delivery and optimized scheduling. Recognized for exceptional organization and ability to analyze customer preferences, driving sales and improving operational efficiency.
Overview
6
6
years of professional experience
Work History
First Assistant
Maurices
Delavan, WI
07.2025 - Current
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Supported team in achieving daily sales goals through effective customer engagement.
- Collaborated with visual merchandising team to enhance store displays and product presentation.
- Trained new staff on company policies, procedures, and customer service standards.
- Oversaw cash register operations to ensure accurate financial transactions.
- Analyzed customer preferences and requirements to enhance service delivery.
- Curated clothing presentations informed by customer insights.
- Executed nightly deposit recording procedures to ensure accurate financial tracking.
- Optimized associate scheduling in alignment with evolving business trends.
- Facilitated customer support for credit card payment processing.
Manager
McDonald’s
Harvard, IL
06.2024 - 07.2025
- Oversaw balancing of register and safe at conclusion of each shift.
- Streamlined shift organization according to traffic patterns to enhance operational efficiency.
- Implemented adjustments to align services with customer needs and preferences.
- Delivered food in alignment with customer requests and preferences.
- Assisted in maintaining cleanliness of bathrooms, lobby, and work areas. Supported cleaning efforts in bathrooms, lobby, and work areas.
Crew Member
McDonald’s
Harvard Il
11.2020 - 07.2023
- Executed register balancing procedures to ensure accurate financial reporting.
- Addressed customer needs with prompt and effective solutions.
- Executed food preparation aligned with customer preferences.
- Maintained cleanliness and sanitation standards for restrooms, lobby, and work areas.
Education
High School Diploma -
Harvard High School
Harvard, IL05.2022
Skills
Strong multitasking
Proactive problem-solving
Client relationship building
Exceptional organization
Timeline
First Assistant
Maurices
07.2025 - Current
Manager
McDonald’s
06.2024 - 07.2025
Crew Member
McDonald’s
11.2020 - 07.2023
High School Diploma -
Harvard High School