Hailie Sheffield
Indianapolis,IN
Summary
Knowledgeable Team member with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
5
5
years of professional experience
Work History
Team Member
Dairy Queen Grill & Chill
06.2025 - Current
- Collaborated with team members to develop and implement improved security strategies.
- Developed strong cooperative relationships with coworkers and managers..
- Operated register to process payments and collect cash payment for order totals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Team Member
Oak Security Group
07.2024 - Current
- Contributed to inventory management by monitoring stock levels and reporting shortages.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Barista
7Brew
09.2025 - 01.2026
- Prepared high-quality beverages and food items, ensuring adherence to company standards.
- Operated espresso machines, grinders, and other coffee equipment efficiently.
- Provided exceptional customer service, enhancing overall customer satisfaction and loyalty.
- Maintained cleanliness of workstations, adhering to health and safety regulations consistently.
- Collaborated with team members to streamline workflows during peak business hours for improved efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Team Member
Chic-Fil-A
01.2024 - 09.2024
- Delivered exceptional customer service in high-volume, fast-paced environment.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Ensured accuracy of orders by verifying details before delivery to customers.
- Fostered positive relationships with customers to promote brand loyalty and satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate
Gordon Food Service
03.2022 - 09.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock assessments.
- Processed transactions efficiently, ensuring customer satisfaction and accuracy.
- Collaborated with team members to optimize store layout and merchandising strategies.
Office Cleaning
Sherri Palmer Cleaning
05.2021 - 01.2023
- Clean business after hours
- Lock up all office doors
- Wipe all chairs, tables, bathrooms, glass, sweep, and mop etc.
- Clean all offices
- Ensured a healthy workplace by diligently following CDC guidelines for office cleaning and sanitization.
- Minimized disruptions to office operations by executing cleaning tasks during off-peak hours.
- Assisted in training new hires, sharing valuable knowledge, tips, and best practices for efficient room cleaning procedures.
Education
High School Diploma -
Indiana Connection Academy
Indianapolis, IN05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cleaning
- Following instructions
- Cash handling
- Leadership qualities
- Heavy lifting
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
Timeline
Barista
7Brew
09.2025 - 01.2026
Team Member
Dairy Queen Grill & Chill
06.2025 - Current
Team Member
Oak Security Group
07.2024 - Current
Team Member
Chic-Fil-A
01.2024 - 09.2024
Sales Associate
Gordon Food Service
03.2022 - 09.2024
Office Cleaning
Sherri Palmer Cleaning
05.2021 - 01.2023
High School Diploma -
Indiana Connection Academy