Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailuh Deen

Cheyenne,USA

Summary

Team Lead with over 4 years of experience in team leadership and customer service. Recognized for reducing staff turnover by 18% through innovative training initiatives. Known for exceptional organizational skills, attention to detail, and the ability to thrive in dynamic environments. Fast learner with a strong sense of time management, and a passion for continuous improvement.

Overview

9
9
years of professional experience

Work History

Security Specialist

Securitas/ Microsoft
05.2025 - Current
  • Train new security personnel on protocols and site-specific procedures.
  • Maintain detailed logs and incident reports for daily activities and security events.
  • Provide excellent customer service while ensuring safety standards are upheld.
  • Respond promptly to alarms, emergencies, and suspicious activity.
  • Enforce site rules, regulations, and access control procedures.

Home Health Caregiver

Synergy HomeCare
Cheyenne, WY
01.2020 - 12.2021
  • Provided compassionate, hands-on care to elderly clients in their homes.
  • Managed daily living assistance, medication monitoring, and client safety.
  • Maintained accurate documentation of client care plans and health updates.
  • Collaborated with families and healthcare professionals to support client well-being.

Lead Manager

Me Jim’s Pizza
Cheyenne, WY
01.2017 - 12.2020
  • Led a team of 15 employees maintained efficient daily operations.
  • Implemented a new employee training program, resulting in an 18% reduction in staff turnover.
  • Ensured high levels of customer satisfaction through effective communication and service delivery.

Education

High School Diploma -

Cheyenne Central High School
Cheyenne, WY
05-2021

Skills

  • Team leadership
  • Customer service
  • Conflict resolution
  • Training and development
  • Time management
  • Critical thinking
  • Data analysis
  • Organizational skills
  • Attention to detail
  • Adaptability
  • Problem solving
  • Team building

Timeline

Security Specialist

Securitas/ Microsoft
05.2025 - Current

Home Health Caregiver

Synergy HomeCare
01.2020 - 12.2021

Lead Manager

Me Jim’s Pizza
01.2017 - 12.2020

High School Diploma -

Cheyenne Central High School

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