Summary
Overview
Work History
Education
Skills
Timeline
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Haily Arabie

Lake Charles,LA

Summary

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Tropical Smoothie Cafe
06.2023 - 08.2023
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Worked well with teammates and accepted coaching from management team.
  • Accurately operated cash register to process customer payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Swim Lesson Instructor

Lake Area Adventures
05.2020 - 08.2022
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Implemented proper safety protocols and emergency response plans.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Developed and implemented lesson plans based on individual student needs.
  • Developed strong relationships with students'' families through open communication channels, fostering loyalty to our program over time.
  • Promoted safe and inclusive environment for club clients and members.

Certified Lifeguard

Lake Area Adventures
05.2020 - 08.2022
  • Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information.
  • Enhanced patron safety by identifying potential hazards around the pool deck area and taking corrective action.
  • Demonstrated leadership by serving as a role model for newer lifeguards, sharing knowledge and experience to help them excel in their roles.
  • Responded to emergency situations in a timely, efficient manner.
  • Supported fellow lifeguards during high-traffic periods by providing additional supervision or assistance as needed.
  • Assisted with the planning and execution of special events, including swim meets and pool parties, ensuring the safety of all attendees while fostering a fun atmosphere.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Education

Bachelor of Science - Criminal Justice

Mcneese
Lake Charles, LA
12.2027

High School Diploma -

Bell City
Bell City, LA
05.2023

Skills

  • Customer Engagement
  • Safety Procedures
  • Patience and Empathy
  • Customer Service
  • Stock replenishment
  • Attention to Detail
  • Cash Register Operation

Timeline

Crew Member

Tropical Smoothie Cafe
06.2023 - 08.2023

Swim Lesson Instructor

Lake Area Adventures
05.2020 - 08.2022

Certified Lifeguard

Lake Area Adventures
05.2020 - 08.2022

Bachelor of Science - Criminal Justice

Mcneese

High School Diploma -

Bell City

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Haily Arabie