Haily Hoffee
Starbucks
Missoula
9
years of professional experience
Detail-oriented professional with experience in customer service and inventory management. Notable strengths in training staff and optimizing operations to enhance customer satisfaction and reduce waste.
Work History
Barista
9 Years 5 Months- Delivered exceptional customer service in high-pressure environments, enhancing overall customer satisfaction.
- Operated espresso machines and brewing equipment, ensuring consistent beverage quality and presentation.
- Trained and mentored new baristas on drink preparation techniques and company standards.
- Managed inventory levels effectively, reducing waste through efficient stock rotation practices.
Produce Clerk
1 Year 2 Months- Monitored produce quality, ensuring freshness and compliance with company standards.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Assisted customers in selecting fresh produce, enhancing shopping experience and satisfaction.
- Trained new staff on safe handling practices and efficient stocking procedures.
Education
Associate of Arts
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Problem-solving
Cash handling
Opening and closing duties
Active listener
Cleanliness
Exceptional customer service
Team leadership
Adaptive and creative
Order taking
Decision-making
Beverage preparation
Safe food handling practices
Professional demeanor
Inventory management
New hire training
Timeline
Produce Clerk
Albertsons Grocery Store
10.2021 - 12.2022Read More
Barista
Starbucks
01.2017 - CurrentRead More
Yakima Valley Community College
Associate of Arts
Read More