Hajar El Hachimi
Philadelphia,PA
Summary
Hospitality Professional experienced in housekeeping, kitchen leadership, and cashier team supervision. Achieved consistent guest satisfaction through clear communication, team coordination, and adherence to safety standards. Delivered efficient operations and effective problem-solving while demonstrating strong time management and comprehensive knowledge of cleaning equipment.
Overview
1
1
Language
7
7
years of professional experience
Work History
Housekeeper
Marriot Hotel
Philadelphia, Pennsylvania
08.2022 - Current
- Cleaned guest rooms using hotel cleanliness standards and safety procedures.
- Changed linens, made beds, and restocked guest amenities.
- Sanitized bathrooms, fixtures, and high-touch surfaces with approved supplies.
- Inspected rooms for damage, missing items, and maintenance needs.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Reported repair issues to maintenance and front desk teams.
Cashier Team Lead
Seven Eleven
Philadelphia, PA
10.2021 - 08.2022
- Supervised cashier shift operations at Seven Eleven convenience store.
- Trained new cashiers on register procedures and store policies to ensure compliance and efficiency.
- Balanced cash drawer and prepared end-of-shift reports to maintain accurate financial records.
- Processed customer transactions using POS system and card payments.
- Assisted cashiers in resolving customer complaints and inquiries to enhance customer satisfaction.
- Monitored stock levels and restocked shelves near checkout area.
- Enforced store cleanliness and safety standards during busy shifts.
- Communicated with store management on daily cashier issues and staffing needs.
Kitchen Team Leader
Movenpick Hotel Mansour Eddahbi
Casablance, Morocco
04.2019 - 09.2021
- Monitored food safety and sanitation standards across kitchen stations to maintain compliance and ensure quality.
- Coordinated daily prep, service setup, and closing routines to ensure seamless kitchen operations.
- Resolved kitchen issues promptly to minimize disruption and maintain efficient restaurant operations.
- Trained new team members on equipment operation and kitchen procedures.
Education
Associate of Arts - Tourism and Hospitality
Yaacob Mansour
Rabat, Morocco07-2019
High School Diploma -
Ibnou Toufail
Kenitra, Morocco06-2018
High School Diploma -
Wed Addahab
Tifelt, Morocco06-2017
Skills
- Room cleaning
- Room turnover
- Linen handling
- Cleaning supplies
- Damage inspection
- Safety standards
- Time management
- Problem solving
- Customer service
- Clear communication
- Team collaboration
- Hospitality background
- Bilingual communication
- Customer-oriented
Languages
Arabic
Professional
Timeline
Housekeeper
Marriot Hotel
08.2022 - Current
Cashier Team Lead
Seven Eleven
10.2021 - 08.2022
Kitchen Team Leader
Movenpick Hotel Mansour Eddahbi
04.2019 - 09.2021
Associate of Arts - Tourism and Hospitality
Yaacob Mansour
High School Diploma -
Ibnou Toufail
High School Diploma -
Wed Addahab