Hakeem Godbold
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Pret A Manger, excelling in training program development and team collaboration. Successfully implemented training plans that enhanced employee performance. Adept in customer service and social media management, fostering engaging environments that drive results and promote continuous learning.
Overview
8
8
years of professional experience
Work History
Training Ambassador
Pret A Manger
New York, NY
03.2018 - 05.2025
- Encouraged an environment that fosters continuous learning opportunities.
- Identified potential areas where additional training is required in order to improve overall performance levels.
- Developed and implemented training plans for new employees.
- Evaluated the effectiveness of each program by tracking participant's performance metrics.
Athletics Student Worker
Dutchess Community College
Poughkeepsie, NY
09.2017 - 05.2020
- Performed administrative duties such as filing paperwork, updating rosters, and taking inventory of supplies.
- Managed social media accounts associated with the athletic department.
- Organized and distributed sports equipment for use in practices and games.
- Assisted with the setup and breakdown of athletic events, including setting up chairs, tables, and other equipment.
Retail Sales Associate
T-Mobile
Poughkeepsie, NY
08.2017 - 05.2018
- Promoted special offers and discounts to encourage additional purchases.
- Demonstrated product features to customers.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
Education
Associate of Arts - Communication
Dutchess Community College
Poughkeepsie, NY05-2020
Skills
- Training program development
- Customer service
- Team collaboration
- Social media management
- Coaching and mentoring
- Organizational skills
Timeline
Training Ambassador
Pret A Manger
03.2018 - 05.2025
Athletics Student Worker
Dutchess Community College
09.2017 - 05.2020
Retail Sales Associate
T-Mobile
08.2017 - 05.2018
Associate of Arts - Communication
Dutchess Community College
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