Microsoft Word
Hakeem Powe
Sacramento,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
7
7
years of professional experience
Work History
Security Officer
Sky River Casino
08.2023 - Current
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Sales Associate
At Home LLC
06.2021 - 06.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Associate
Five Guys
01.2019 - 06.2021
- Successfully completed daily shipping and receiving tasks within established deadlines
- Met merchandising standards by keeping store stocked and products faced
- Assisted customers with product selection to ensure customer satisfaction
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Packer/Shipper
Mailrite
Sacramento, CA
12.2017 - 12.2018
- Prepared finished goods for shipment according to customer requirements
- Coordinated pick-up times with carriers, customers, and vendors
- Performed filing duties in conjunction with specific customer requests
- Managed inventory levels of outbound materials in a timely manner.
Education
High School Diploma -
Valley High School
Sacramento, CA06.2018
Skills
- Customer service
- Communication Skills
- Quality Assurance
- Data Analysis
- Computer literacy
- Product Assortment
- Arrest procedures
- Emergency Management
- Access Control
- Emergency Response
Authorizedtowork
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Software
Davinci Resolve
Timeline
Security Officer
Sky River Casino
08.2023 - Current
Sales Associate
At Home LLC
06.2021 - 06.2023
Associate
Five Guys
01.2019 - 06.2021
Packer/Shipper
Mailrite
12.2017 - 12.2018
High School Diploma -
Valley High School
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