HAKEEM SMITH
Birmingham,AL
Summary
Dedicated production worker with a strong work ethic and expertise in safety management from my time at Dollar General Warehouse. Proven ability to enhance productivity through effective teamwork and meticulous attention to detail. Skilled in machinery operation and committed to maintaining high-quality standards in fast-paced environments.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Dollar General Store
Birmingham, AL
05.2025 - 08.2026
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance sales techniques and customer service skills.
- Implemented promotional strategies, increasing customer engagement and driving sales growth.
- Analyzed inventory levels, optimizing stock replenishment to reduce waste and improve availability.
- Conducted regular audits of store displays, maintaining visual merchandising standards and enhancing product visibility.
- Collaborated with management to develop staff schedules, improving labor efficiency while meeting operational needs.
- Resolved customer inquiries and complaints effectively, ensuring high levels of satisfaction and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Production Worker
Dollar General Warehouse
Homewood, AL
09.2024 - 04.2025
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
City Worker
Bessemer, AL
06.2023 - 09.2024
- Maintained, repaired and installed traffic signs, route markers, and pavement markings.
- Helped keep city running smoothly in winter with prompt snow and ice removal.
- Operated basic highway maintenance and traffic equipment to sustain, repair and clean highways and right-of-ways.
- Ensured smooth operation of public transportation systems through routine inspections, preventative maintenance, and timely repairs.
- Bessemer City
Floor Technician
BALLARD ENTERPRISE
Birmingham, AL
02.2020 - 05.2023
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used industrial equipment to clean and maintain hardwood, ceramic, and laminate floors.
Shift Manager
Rally's Checkers
Birmingham, AL
03.2017 - 01.2019
- Managed daily operations to ensure efficient restaurant workflow and optimal customer service.
- Trained and supervised team members to enhance performance and maintain high standards.
- Implemented inventory management processes to reduce waste and control costs effectively.
- Resolved customer complaints promptly, improving satisfaction through effective communication strategies.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Collaborated with upper management on strategic initiatives to improve overall operational efficiency.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
High School Diploma -
FAIRFIELD HIGHSCHOOL
Fairfield, ALSkills
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
- Hand tools
- Machine operation
- Quality assurance
- Safety management
- Equipment operation
- Efficient communication
- Shipment preparation
- Quality assurance standards
- Machinery operation
- Team collaboration
- Heavy equipment handling
- Packing and shipping
- Production line support
- Loading and unloading protocols
- Teamwork and communication
- Good communication
- Strong work ethic
- Following instructions
- Attention to detail
- Punctual and dependable
- Warehouse operations
- Health and safety regulations
- Safety standards compliance
- Team leadership
- Money handling
- Customer service
- Decision-making
- Staff supervision
- Task delegation
- Staff management
- Conflict resolution
- Employee scheduling
- Recruiting and interviewing
- Policy enforcement
Timeline
Assistant Manager
Dollar General Store
05.2025 - 08.2026
Production Worker
Dollar General Warehouse
09.2024 - 04.2025
City Worker
06.2023 - 09.2024
Floor Technician
BALLARD ENTERPRISE
02.2020 - 05.2023
Shift Manager
Rally's Checkers
03.2017 - 01.2019
High School Diploma -
FAIRFIELD HIGHSCHOOL