Hakim Barr
Tampa,FL
Summary
Customer Service professional with several years of experience. Committed to providing exceptional service and building rapport with clientele. Pleased to collaborate with colleagues and display personality.
Overview
8
8
years of professional experience
Work History
Licensed Insurance Sales Representative
USAA
02.2023 - 03.2024
- Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Educated customers on available discounts, promoting loyalty and policy retention through tailored recommendations.
- Fostered strong relationships with clients, providing personalized service and assistance on various insurance products.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Contributed as a team member to meet all team and company goals.
Member Service Representative
10X Fitness
01.2022 - 01.2023
- Prioritized member and prospect needs to ensure a positive fitness center experience.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Exhibited high energy and professionalism when dealing with clients and staff.
Crew Trainer
McDonald's
08.2016 - 12.2022
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Set positive example for team members by providing high-quality, efficient service.
- Emphasized efficiency, teamwork, and patience to maintain a positive customer experience.
Education
No Degree - Physical Therapy Assistance
Keystone College
La Plume, PANo Degree - Pre-Physical Therapy
Temple University
Philadelphia, PASkills
- Enthusiastic
- Effective Communication
- Active Listening
- Multitasking
- Patient
- Teamwork and Collaboration
Timeline
Licensed Insurance Sales Representative
USAA
02.2023 - 03.2024
Member Service Representative
10X Fitness
01.2022 - 01.2023
Crew Trainer
McDonald's
08.2016 - 12.2022
No Degree - Physical Therapy Assistance
Keystone College
No Degree - Pre-Physical Therapy
Temple University
Similar Profiles
Jeremy FalknerJeremy Falkner
Associate Auto Adjuster at USAAAssociate Auto Adjuster at USAA
Jesus RamosJesus Ramos
P&C Claims Customer Care Representative at USAAP&C Claims Customer Care Representative at USAA
David JusinoDavid Jusino
Property Claims Adjuster at USAAProperty Claims Adjuster at USAA
Jordan HoffmannJordan Hoffmann
Insurance Professional at USAAInsurance Professional at USAA
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design