HAKIM ZAHAF

Hands-on Director of Operations with 15+ years of experience leading apparel and consumer goods distribution across wholesale, retail, and e-commerce channels. Proven operations leader with deep expertise in distribution center management, warehouse execution, inventory accuracy, and NetSuite-driven pick, pack, and ship operations across both in-house and third-party logistics (3PL) environments. Demonstrated success launching and scaling multi-distribution center operations, including building warehouse facilities from the ground up, leading startup activities, implementing WMS and EDI integrations, and developing SOPs, labor models, and KPI reporting frameworks to improve service levels, accuracy, and cost performance. Recognized as a player-coach leader who builds high-performing teams and partners cross-functionally with Finance, Sales, Purchasing, and warehouse operations to align inventory flow, fulfillment execution, and operational strategy during periods of growth.

• Built and scaled two distribution centers from the ground up ranging from 80,000–120,000 sq. ft., leading facility setup, operational launch, staffing, and readiness activities.
• Directed warehouse relocation and expansion from 74,000 sq. ft. to 200,000 sq. ft., integrating distribution and manufacturing operations to support business growth.
• Managed large-scale inventory operations, improving accuracy by 25% across 18,000+ SKUs through audits, cycle counts, WMS optimization, and enhanced inventory controls.
• Implemented 3PL WMS platforms across multiple locations and led EDI integration to support retail compliance and scalable fulfillment operations.
• Supported rapid growth through inventory planning, warehouse scaling, process development, and multi-site operational execution.

• Lean Six Sigma Green Belt (in progress)
• Planned progression to Lean Six Sigma Black Belt certification