Passionate Artist with years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing batches and calculating tabs. Hardworking individual recognized for accuracy, dedication, and strong attention to detail. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, creative freedom, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Restaurant Busser
The Wheelhouse Grill
Lewes, Delaware
06.2022 - 07.2022
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
Emptied on-site trash receptacles into dumpsters and large waste receptacles.
Aided in cleaning and setting over 50 tables per day.
Chocolatier/Sales Associate
Kilwins Chocolates & Ice Cream
Rehoboth Beach, DE
05.2019 - 08.2021
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions about sizing, accessories and merchandise care.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Provided positive first impressions to welcome existing, new and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Made confections by hand with ordered ingredients from suppliers.
Troubleshot and repaired malfunctioning kitchen equipment to maintain team performance levels.
Made 100s of confections out of chocolate on daily basis as needed.
Packaged chocolate items for delivery or pickup.
Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
Chose, inspected, weighed and measured ingredients for each production run.
Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.
Provided details on seasonal flavor availability, ice cream source, allergens and specials.
Helped patrons decide which flavor to choose according to preferences and tastes.
Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
Notified supervisor and peers of low product inventory and customer complaints.
Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Processed sales transactions for cash, debit and credit purchases.
Sales Associate
Dairy Queen Grill & Chill
Lewes, Delaware
03.2020 - 04.2020
Took orders, prepared meals and collected payments.
Assisted other team members to achieve goals.
Provided excellent customer service by greeting customers and meeting quality expectations.
Provided details on seasonal flavor availability, ice cream source, allergens and specials.
Helped patrons decide which flavor to choose according to preferences and tastes.
Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
Helped 50-100 customers per shift
Education
High School Diploma -
Cape Henlopen High School
Lewes, DE
05.2001 -
No Degree - Art
University of Delaware
Newark, DE
05.2001 -
Skills
Stocking and replenishing
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Timeline
Restaurant Busser
The Wheelhouse Grill
06.2022 - 07.2022
Sales Associate
Dairy Queen Grill & Chill
03.2020 - 04.2020
Chocolatier/Sales Associate
Kilwins Chocolates & Ice Cream
05.2019 - 08.2021
High School Diploma -
Cape Henlopen High School
05.2001 -
No Degree - Art
University of Delaware
05.2001 -
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