Liam Auleta
Student At University Miami Herbert Business School
Saint James,NY
Summary
Motivated Busser with more than three years of experience in restaurant industry. Talented at coordinating daily activities to meet exceptional service and quality standards.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Busser
BRG Restaurant Group
Huntington, NY
06.2020 - Current
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Buser
DBC Restaurant Group
St. James, New York
06.2019 - 06.2020
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Emptied on-site trash receptacles into dumpsters and large waste receptacles.
- Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Education
High School Diploma -
Chaminade High School
Mineola 09.2018 - 05.2022
Bachelors Degree Anticipated May 2026 - Business And Sports Management
University of Miami
Coral Gables, FL 08.2022 - Current
Skills
Stocking and replenishing
Dining room organization
Pre-bussing operations
Guest service management
Team collaboration
Needs assessment
Resourcefulness
Interpersonal relations
Time management
Performance improvement
Cross-functional training
Process improvements
Men's Rowing - Chaminade High School
Participated in High School Rowing team for four years culminating in a finish of 11th in the National at the Scholastic Level.
Timeline
Bachelors Degree Anticipated May 2026 - Business And Sports Management
University of Miami
08.2022 - Current
Restaurant Busser
BRG Restaurant Group
06.2020 - Current
Buser
DBC Restaurant Group
06.2019 - 06.2020
High School Diploma -
Chaminade High School
09.2018 - 05.2022