Hala Hasan
Wayne
Summary
Dynamic and results-oriented professional with a proven track record at Party City, enhancing customer satisfaction and streamlining operations. Expert in customer service and problem-solving, demonstrated by increasing sales through personalized service and efficient issue resolution. Skilled in teamwork and FDA regulations, ensuring high-quality standards and workplace safety. Committed to fostering positive customer relationships and workplace efficiency.
Overview
3
3
years of professional experience
Work History
Cosumer Servirse
Party City
08.2024 - Current
- Provided sales and customer service assistance to walk-in traffic
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
Assembler
Gettinga
07.2023 - 11.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Maintained a clean and organized workspace, adhering to strict sterilization procedures for optimal safety.
- Followed detailed assembly instructions, processes, and procedures.
- Contributed to a reduction in product defects through meticulous attention to detail during the assembly process.
Sales Associate
Burlington
07.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Optimized storage space utilization by reorganizing inventory layout according to seasonal trends or specific product needs.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Education
GED -
GED
04-2022
Associate of Science - Radiography
Passaic County Community College
Paterson, NJ06-2027
Skills
- Optimistic Workplace Presence
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organizational skills
- Multilingual proficiency : English, Arabic,Turkish
- Time management
- FDA regulations
- English language
- Arabic language
- Turkish language
Timeline
Cosumer Servirse
Party City
08.2024 - Current
Assembler
Gettinga
07.2023 - 11.2023
Sales Associate
Burlington
07.2022 - 08.2023
GED -
GED
Associate of Science - Radiography
Passaic County Community College
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