Hala Issa
Marhshalls
Huntington Beach,CA
1
Certification
10
years of professional experience
Dynamic and results-driven professional with a proven track record at Charles Harashe Dental Clinic, excelling in patient management and education. Adept at fostering relationships and enhancing clinic efficiency through exceptional customer service and effective teamwork. Skilled in inventory management and maintaining a sterile environment, ensuring optimal patient care and satisfaction.
Work History
Dental Assistant
6 Years 7 Months- Assisted in patient management and appointment scheduling to enhance clinic efficiency.
- Prepared treatment rooms, ensuring all necessary instruments and materials were sterilized and organized.
- Educated patients on post-treatment care and oral hygiene practices to promote long-term health.
- Supported dentists during procedures by providing instruments promptly and maintaining a sterile field.
- Monitored inventory levels of dental supplies, placing orders as needed to prevent shortages.
Food Service Worker
8 Months- Prepared and assembled food items according to customer orders.
- Maintained cleanliness of work areas and ensured compliance with health regulations.
- Operated kitchen equipment efficiently, following safety protocols.
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on food preparation techniques and safety standards.
- Contributed to menu planning by suggesting popular items based on customer feedback.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Caregiver
3 Years 4 Months- Provided compassionate support to elderly clients, ensuring comfort and emotional well-being.
- Assisted with daily living activities, including meal preparation and personal hygiene.
- Developed personalized care plans based on individual client needs and preferences.
- Coordinated transportation for medical appointments and social outings, enhancing client engagement.
- Implemented safety measures within the home environment to prevent accidents and injuries.
- Fostered strong relationships with clients and families, promoting trust and open communication.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
Sales Associate
2 Years 10 Months- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained visual standards and merchandising displays to attract customer attention.
- Provided support during inventory management, contributing to stock organization and replenishment.
- Resolved customer inquiries and concerns promptly, fostering positive relationships.
- Collaborated with team members to achieve sales goals and enhance store performance.
- Conducted regular audits of merchandise displays for compliance with company standards.
- Trained new associates on operational procedures and customer service protocols effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Exceptional customer service
Reliable and punctual
Goal oriented
Relationship building
Outgoing personality
Money handling
Flexible schedule
Cash register operation
Stocking and receiving
Client service
Conflict resolution
Store opening and closing
Sales expertise
Customer needs assessment
Complex Problem-solving
Sales strategies
Meeting deadlines
Professional demeanor
Retail store operations
Certification
-Understanding Hypertension and High Blood pressure.
- Cognitive Impairments & Behavior Health (Disabilities care)
- Complex Physical Care needs
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Sales Associate
Marhshalls
08.2023 - CurrentRead More
Caregiver
IHSS Adult Services Program
02.2023 - CurrentRead More
Food Service Worker
Ez Kebab
12.2022 - 08.2023Read More
Dental Assistant
Charles Harashe Dental Clinic
02.2016 - 09.2022Read More
Azem High School
High School Diploma
Read More