Summary
Overview
Work History
Education
Skills
Timeline
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Halas Kober

Lawrence,KS

Summary

Dynamic Senior Team Lead at Chick-fil-A with a proven track record in operational excellence and team development. Skilled in time management and collaboration, I enhance guest experiences while driving performance improvements. Committed to fostering a culture of service excellence, I effectively train and mentor staff to achieve organizational goals.

Overview

3
3
years of professional experience

Work History

Senior Team Lead

Chick-fil-A
08.2022 - Current

Operational Leadership

  • Oversee daily shift operations, ensuring efficiency and adherence to Chick-fil-A standards.
  • Monitor food safety, cleanliness, and quality control across all areas.
  • Manage labor and inventory during assigned shifts.

Team Development

  • Train, coach, and mentor team members to foster growth and performance.
  • Provide real-time feedback and support to ensure a positive work environment.
  • Assist in onboarding new hires and supporting ongoing development.

Guest Experience

  • Ensure guests receive prompt, friendly, and accurate service.
  • Resolve guest concerns with professionalism and empathy.
  • Promote a culture of hospitality and service excellence.
  • Administrative Support
  • Assist with scheduling, shift planning, and performance evaluations.
  • Support compliance with company policies and procedures.
  • Contribute to goal-setting and continuous improvement initiatives.

Education

High School Diploma -

Free State High School
Lawrence, KS
05-2025

Skills

  • Time Management
  • Collaboration
  • Verbal Communication
  • Writing and Editing
  • Statistical Literacy
  • Understanding of Sports Culture

Timeline

Senior Team Lead

Chick-fil-A
08.2022 - Current

High School Diploma -

Free State High School