Ashlie A. Dillon
St. Louis,MO
Summary
Results-driven Team Lead with a strong background in accounts receivable, order management, and cross-functional operations. Experienced in overseeing daily workflows, resolving account discrepancies, and ensuring accuracy in high-volume environments. Recognized for leadership, problem-solving, and attention to detail, now seeking to leverage financial and operational expertise in an Accounting Associate role.
Overview
12
12
years of professional experience
Work History
Senior Team Lead
Schaeffer Mfg. Co.
St. Louis, MO
01.2018 - Current
- Train and support team members; provide backup for all team roles and functions
- Monitor assigned warehouses and open order lists to ensure timely processing and invoicing
- Manage backorders, replacements, and order corrections related to OS&D, billing, IT, and missed backorders
- Coordinate returns, returned goods authorizations (RGA), and customer incident pick-ups in NetSuite
- Process direct vendor orders, including order placement, invoicing, and sales support
- Arrange tank and tote pick-ups and track shipments, including tracing deliveries and obtaining proof of delivery
- Respond to client service and order-related inquiries, resolving incorrect shipments, shortages, and overages
- Monitor dashboards and reports to identify and resolve open orders and fulfillment issue
Accounts Receivable
Gwin’s Travel
Kirkwood, MO
08.2015 - 01.2018
- Oversaw payment monitoring from clients and initiated timely follow-ups on overdue accounts.
- Reconciled monthly general ledger accounts to ensure precise recording of costs and month-end accruals.
- Recorded receipts in designated general ledger accounts to ensure accurate financial tracking.
- Resolved discrepancies between accounts receivable general ledger and trial balance accounts.
Front End Lead
Bed Bath And Beyond
St. Louis, MO
10.2013 - 07.2015
- Directed store operations as primary lead, ensuring effective management and team coordination.
- Oversaw sales team operations and addressed customer inquiries and complaints.
- Monitor current inventory and merchandise to ensure products are accurately priced and displayed.
- Implemented safety and security policies to ensure employee well-being.
- Perform general administrative duties that include sales reporting, customer feedback and loss prevention.
Education
Cosmetology Diploma -
National Academy Of Beauty Arts
High School Diploma - undefined
Webster Groves High school
01.2006
Skills
- Customer Service
- Complex Problem Resolver
- Client Relationship Management
- Time Management
- Punctual
- Multi-Task/Prioritize Effectively
- Driven
- Sales Reporting
- Goal-Oriented
- Reconciliation
- Team Building, & Leadership
- Utilities: NetSuite, and Microsoft Office Suite (Word, Outlook, Power Point, Excel User)
Timeline
Senior Team Lead
Schaeffer Mfg. Co.
01.2018 - Current
Accounts Receivable
Gwin’s Travel
08.2015 - 01.2018
Front End Lead
Bed Bath And Beyond
10.2013 - 07.2015
High School Diploma - undefined
Webster Groves High school
Cosmetology Diploma -
National Academy Of Beauty Arts