Halayna Parker
Cape Coral
Summary
Mental health technician with extensive experience in crisis intervention and patient monitoring at Prisma Recovery Center. Proven ability to collaborate with multidisciplinary teams to create effective care strategies and provide compassionate support. Demonstrated success in documenting patient progress, leading to improved treatment outcomes and a safer therapeutic environment. Strong problem-solving skills and a commitment to continuous learning drive adaptability and foster positive relationships with clients and team members.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Mental Health Technician
Prisma Recovery Center
Fort Myers
12.2025 - Current
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored patient behavior and mental health status, ensuring timely interventions during daily activities.
- Maintained a safe, clean, and therapeutic environment for patients.
- Documented patient progress and communicated critical changes to nursing staff to inform care decisions.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Developed positive relationships with patients while maintaining professional boundaries.
- Delivered personalized service to patients, fostering trust and open communication.
Behavioral Health Technician
Park Royal Hospital
Fort Myers
08.2025 - 12.2025
- Delivered direct care and support to individuals with behavioral health disorders, prioritizing safety and well-being
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
- Responded promptly to emergency situations following established protocols while ensuring the safety of all individuals involved
- Monitored and documented client behaviors, progress, and responses to interventions, enhancing treatment planning and continuity of care
- Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
- Maintained accurate client interaction records using electronic medical record systems, supporting effective communication among care team members
Hostess
Carrabba's Italian Grill
Cape Coral
12.2024 - 08.2025
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed guest reservations and seating arrangements to optimize service flow and enhance guest experience
- Provided accurate wait time estimates to guests, effectively reducing dissatisfaction and improving guest satisfaction
- Collaborated with servers and bussers to enhance table turnover rate during peak hours, supporting overall service efficiency
- Maintained cleanliness and organization of the host stand area at all times
Server
High Point Cape Coral
Cape Coral
01.2024 - 01.2025
- Recommended menu items aligned with customer preferences and dietary restrictions, improving guest experience
- Coordinated with kitchen staff to ensure prompt delivery of food orders, enhancing customer satisfaction
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
- Ensured cleanliness of dining area by clearing tables, sanitizing surfaces, and restocking supplies, contributing to a welcoming environment.
Education
Junior High School Education -
Ida S. Baker High School
Cape Coral, FL05-2025
Associate of Science - Social And Human Services
Florida SouthWestern State College
Fort Myers, FL04-2026
Skills
- Crisis intervention techniques
- Crisis management techniques
- Patient monitoring skills
- Crisis intervention
- Documentation management practices
- Team collaboration
- Documentation management
- Customer engagement
- Team collaboration strategies
- Behavioral assessment
Certification
CPR certified
Timeline
Mental Health Technician
Prisma Recovery Center
12.2025 - Current
Behavioral Health Technician
Park Royal Hospital
08.2025 - 12.2025
Hostess
Carrabba's Italian Grill
12.2024 - 08.2025
Server
High Point Cape Coral
01.2024 - 01.2025
Junior High School Education -
Ida S. Baker High School
Associate of Science - Social And Human Services
Florida SouthWestern State College