Hale MacDonald
San Francisco,CA
Summary
Highly motivated professional with a strong work ethic and a desire to take on new challenges in fast-paced, learning-focused environments. Adaptable and dependable, with strong interpersonal skills and the ability to work effectively both independently and as part of a team. Quick to learn new skills and committed to maintaining a high professional standard.
Overview
4
4
years of professional experience
Work History
Catering Assistant
Sage Catering Inc.
San Rafael, California
05.2025 - 08.2025
- Prepared and served a variety of catered dishes, enhancing guest satisfaction.
- Provided excellent customer service by interacting with guests during events.
- Collaborated with team members to facilitate seamless execution of events.
- Set up and dismantled catering equipment for events, ensuring readiness and efficiency.
- Maintained a safe working environment by adhering to safety protocols at all times.
Front Desk Agent I Sales & Customer Service
Five Points Fitness
Novato, California
07.2021 - 08.2025
- Handled membership inquiries, providing detailed information about services to enhance guest experience.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Processed member check-ins and maintained accurate attendance records.
- Computed bills and collected payments, ensuring accurate change for guests.
- Processed payments accurately and efficiently.
- Recorded guest comments and complaints, escalating to management for prompt resolution to improve guest satisfaction.
Education
Bachelor of Science - Marketing
Louisiana State University
Baton Rouge, LA05-2027
Skills
- Event coordination
- Customer service
- Project management
- Time management
- Team collaboration
- Sales techniques
- Market research
Timeline
Catering Assistant
Sage Catering Inc.
05.2025 - 08.2025
Front Desk Agent I Sales & Customer Service
Five Points Fitness
07.2021 - 08.2025
Bachelor of Science - Marketing
Louisiana State University