Halee Carroll
Jacksonville,FL
Summary
Results-focused individual dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Works great on a team or alone.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Amazon Driver
Amazon DSP
01.2023 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained signatures from customers upon delivery of goods.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Staples print and marketing supervisor
STAPLES Center
11.2020 - 12.2022
- Wrote engaging copy for email, direct mail, print and online campaigns.
- Optimized landing pages and increased online visibility with SEO tools.
- Organized promotional items for customers and events.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Hairstylist/Cosmetologist
Hair Cuttery Bubbles
10.2019 - 03.2020
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
- Organized sales area and work station to showcase products and boost sales.
- Determined appropriate hair treatments based on conditions and textures.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hairstylist/Cosmetologist
Smart style
05.2017 - 10.2019
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Developed loyal following of clients by providing high-quality services.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Used social media platforms to promote salon and services.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Server/Bartender Assistant
Applebee's Bar and Grill
08.2014 - 02.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Operated POS system to collect payments from customers.
Hair Stylist
Smart Styles
03.2014 - 06.2014
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Determined appropriate hair treatments based on conditions and textures.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Distributed business cards outside of salon to generate new business.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
Cosmetology License - Cosmetology
Mansfield Senior High School
Mansfield, OH06.2014
High school diploma -
Mansfield Senior High School
Mansfield, OH06.2014
Skills
- Materials Transport
- Equipment Operation
- Commercial driving
- Vehicle Inspection
- DOT Compliance
- Time Management
- Customer Service
- Brand awareness understanding
- Creative Direction
- Social media management experience
- Decision-Making
- Customer Retention Strategies
- Customer Buying Habits
- Outstanding client retention
- Cosmetology
- Appointment Coordination
- Schedule Management
- Color Corrections
- Customer Consultation
- Marketing familiarity
- Detail-orientated
- Florida Licensed Cosmetologist
- Food Running
- Supply Restocking
- Safe Food Handling
- Guest Engagement
- Professional Appearance
- Cash Handling
- Point of sale operation
- Exceptional customer service
- Food safety understanding
- Allergy awareness
- Suggestive Selling
- Hospitality service expertise
Certification
Cosmetology
Timeline
Amazon Driver
Amazon DSP
01.2023 - Current
Staples print and marketing supervisor
STAPLES Center
11.2020 - 12.2022
Hairstylist/Cosmetologist
Hair Cuttery Bubbles
10.2019 - 03.2020
Hairstylist/Cosmetologist
Smart style
05.2017 - 10.2019
Server/Bartender Assistant
Applebee's Bar and Grill
08.2014 - 02.2017
Hair Stylist
Smart Styles
03.2014 - 06.2014
Cosmetology License - Cosmetology
Mansfield Senior High School
High school diploma -
Mansfield Senior High School
Cosmetology
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