Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halee Garcia

Corpus Christi,TX

Summary

Dedicated administrative professional with a strong background in customer service, education, and retail industries. Demonstrated track record of optimizing office operations and assisting executive staff. Skilled in organizing schedules, facilitating meetings, and managing communications effectively. Reliable team member committed to delivering outcomes and adjusting to evolving demands.

Overview

10
10
years of professional experience

Work History

Administrative Coordinator

Prolec GE Waukesha
04.2023 - 04.2025
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to senior managment.
  • Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
  • Collaborated with cross-functional teams to achieve project objectives within tight timelines.
  • Streamlined office operations, implementing digital file management systems to reduce paper waste and improve accessibility.
  • Managed complex schedules for senior management to optimize their time and productivity.
  • Reduced email response time, prioritizing urgent communications and delegating tasks effectively.
  • Managed inventory of office supplies, ensuring essential items were always in stock.
  • Assisted in preparation of presentation materials, contributing to successful client meetings and proposals.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Tracked project plans and utilized tools such as Excel and Teams to map progress and support completion.
  • Organized schedules, meetings, and agendas for project teams to ensure timely completion of milestones.
  • Evaluated project completion process with team, addressing successes, pitfalls and areas for improvement.
  • Maintained accurate records of all relevant documentation for easy access and reference during audits or inspections.
  • Evaluated the performance of team members to identify areas for growth and provide constructive feedback during reviews.
  • Received project-related questions and supported team members with comprehensive solutions.
  • Developed strong relationships with clients by providing regular updates on project status and addressing concerns promptly.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Served as primary point of contact for clients, promptly addressing inquiries and providing essential information on company services.
  • Managed high volume of incoming calls, addressing inquiries and resolving issues promptly to maintain positive client relationships.
  • Maintained confidentiality of sensitive client data by adhering to strict privacy policies and implementing secure document storage practices.
  • Collaborated with cross-functional teams to ensure smooth operations and delivery of excellent service to clients.
  • Provided backup to step in to assist with various tasks pertaining to transformer maintenance whenever technicians were absent.

Store Manager

Villa Tesoros
10.2018 - 05.2021
  • Oversee day-to-day store operations and ensure smooth functioning.
  • Set sales targets and implement strategies to achieve these goals.
  • Hire, train, and manage staff, including setting performance standards and providing feedback.
  • Maintain a high level of customer service and address customer inquiries and complaints.
  • Monitor inventory levels, order new stock as needed, and manage relationships with vendors.
  • Oversee visual merchandising and store layout to optimize customer engagement and sales.
  • Implement promotional activities and sales events.
  • Ensure compliance with health and safety regulations.
  • Maintain accurate records of sales, finances, and customer feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Analyze sales data and customer behavior to inform business decisions.
  • Foster a positive work environment that aligns with the store’s brand image.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.

Teacher’s assistant

Little Roos Preschool Academy
05.2017 - 08.2018
  • Enforced administrative policies and rules governing students.
  • Assisted in the supervision of students across various school environments and on field trips.
  • Collaborated with classroom teachers to coordinate instructional efforts.
  • Prepared lesson materials, displays, exhibits, and demonstrations.
  • Participated in teacher-parent conferences to discuss students' progress and challenges.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Shift Manager

Menchie’s Frozen Yogurt
09.2015 - 06.2017
  • Coordinated staff duties and performance standards.
  • Managed cash counts and data input at shift end.
  • Assisted in food preparation and service tasks as needed.
  • Maintained cleanliness and sanitation of work areas, equipment, and utensils.
  • Handled inventory management, including receiving and storing food supplies and equipment.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.

Sales & Support Generalist

Victoria’s Secret & PINK
11.2016 - 04.2017
  • Educated customers on merchandise, ensuring they understood its use, operation, and care.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Advised customers on merchandise selection, helping locate or obtain products based on their preferences.
  • Maintained current knowledge of sales, promotions, payment and exchange policies, and security practices.
  • Managed cash register operations, including counting money, handling charge slips, and balancing cash drawers.
  • Provided detailed product information to customers, facilitating informed purchasing decisions.
  • Resolved customer issues by collecting pertinent information, communicating available options and selecting acceptable resolution.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Associate

Sprouts
07.2016 - 11.2016
  • Served as Sales Associate, I processed sales transactions, provided customer assistance with product selection, and maintained a current understanding of sales, promotions, and store policies. Additionally, I managed inventory, ensuring stock levels were maintained, and assisted in maintaining store security.
  • Main Responsibilities:
  • Processed sales transactions and managed cash or credit payments.
  • Assisted customers with product selection and fitting.
  • Maintained up-to-date knowledge of sales, promotions, and store policies.
  • Oversaw stock inventory and placed orders for new stock as required.
  • Assisted in identifying and mitigating security risks and thefts.

Education

High School Diploma - undefined

Mary Carroll Highschool
Corpus Christi, Texas
06.2015

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University of the Incarnate Word
01.2017

Skills

  • Professional Development
  • Team Management
  • Client relations
  • Strong verbal and written communication
  • Effective independent work
  • Relationship building
  • Proactive solutions mindset
  • Organizational skills
  • Attention to detail
  • Data entry
  • Time management
  • Workload management

Timeline

Administrative Coordinator

Prolec GE Waukesha
04.2023 - 04.2025

Store Manager

Villa Tesoros
10.2018 - 05.2021

Teacher’s assistant

Little Roos Preschool Academy
05.2017 - 08.2018

Sales & Support Generalist

Victoria’s Secret & PINK
11.2016 - 04.2017

Sales Associate

Sprouts
07.2016 - 11.2016

Shift Manager

Menchie’s Frozen Yogurt
09.2015 - 06.2017

High School Diploma - undefined

Mary Carroll Highschool

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University of the Incarnate Word

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Halee Garcia