Summary
Overview
Work History
Education
Skills
Timeline
Waitress

HALEE G. GRAHAM

Oklahoma City,OK

Summary

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

4
4
years of professional experience

Work History

Waitress

The Mug
12.2023 - 11.2024
  • Provided timely service in a fast-paced environment
  • Maintained accuracy in orders and handled cash/card payments
  • Promoted sales through recommendations and friendly interaction

Waitress / Hostess

Buffalo Wild Wings
11.2022 - 10.2023
  • Assist others during peak hours while maintaining communication with my guest
  • Upsold menu items and responded to guest inquiries
  • Balanced multiple tables while ensuring guest satisfaction

Sales Associate

Ross Dress for Less
01.2022 - 08.2022
  • Assisted customers with clothing selections and checkouts
  • Maintained clean and organized merchandising sections
  • Demonstrated excellent customer service and problem-solving

Shift Lead

Tom & Chee
06.2021 - 12.2021
  • Trained over 3 employees: recognized by management for leadership
  • Promoted within 3 months due to reliability and strong work ethic
  • Handled register duties and customer complaints efficiently

Hostess

Buffalo Wild Wings
03.2021 - 05.2021
  • Welcomed guests warmly and made a positive first impression
  • Keep track of wait times and maintain an organized waitlist
  • Answered questions about the menu, special accommodations to the appropriate staff

Education

High School Diploma -

Westmoore High School
Moore, OK
05-2023

Physical Therapy Services Graduate -

Moore Norman Technology Center
Norman, OK
05-2022

Skills

  • Cash Handling & POS Systems
  • Customer Service Excellence
  • Time Management & Multitasking
  • CPR / AED Certified
  • HIPAA & Bloodborne Pathogens Certified
  • Empathetic Communicator
  • Observation & Attention to Detail
  • Conversational ASL
  • Team collaboration

Timeline

Waitress

The Mug
12.2023 - 11.2024

Waitress / Hostess

Buffalo Wild Wings
11.2022 - 10.2023

Sales Associate

Ross Dress for Less
01.2022 - 08.2022

Shift Lead

Tom & Chee
06.2021 - 12.2021

Hostess

Buffalo Wild Wings
03.2021 - 05.2021

High School Diploma -

Westmoore High School

Physical Therapy Services Graduate -

Moore Norman Technology Center

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