Halee McIntyre
Broken Bow,OK
Summary
Dynamic Store Manager with a proven track record at Liquor To The Mac's, excelling in customer service and inventory control. Enhanced team performance through effective training and implemented strategies that boosted sales and customer engagement. Known for problem-solving and maintaining a friendly atmosphere, ensuring exceptional guest experiences.
Overview
5
5
years of professional experience
Work History
Store Manager
Liquor To The Mac's
11.2023 - Current
- Managed daily store operations, ensuring efficient customer service and product availability.
- Trained and supervised staff to enhance team performance and service quality.
- Implemented inventory management systems, optimizing stock levels and reducing losses.
- Developed promotional strategies to increase sales and enhance customer engagement.
Hospitality Worker
Moonlit Mountain Cabins
03.2022 - 11.2023
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Managed cabin maintenance and cleanliness to uphold quality standards.
- Assisted with check-in/check-out procedures, ensuring smooth operations for guests.
- Collaborated with team members to coordinate event setups and logistics efficiently.
- Trained new staff on operational procedures and customer service protocols.
- Resolved guest inquiries and complaints promptly, enhancing overall service quality.
- Communicated with customers to promptly resolve complaints and address inquiries.
Barista
Gypsy Brew Java
05.2021 - 09.2021
- Crafted high-quality coffee beverages, adhering to established recipes and presentation standards.
- Managed inventory levels, ensuring stock availability for popular menu items.
- Provided exceptional customer service, resolving issues and enhancing overall guest experience.
- Maintained cleanliness and organization of work area, promoting a welcoming environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
George Family Academy
Broken Bow, OK05-2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Friendly and positive
- Cash management
- POS systems
- Inventory control
- Supply ordering
- Policies and procedures
- Opening and closing procedures
- Retail sales techniques
Timeline
Store Manager
Liquor To The Mac's
11.2023 - Current
Hospitality Worker
Moonlit Mountain Cabins
03.2022 - 11.2023
Barista
Gypsy Brew Java
05.2021 - 09.2021
High School Diploma -
George Family Academy