Halee Montgomery

• Ensured compliance with industry regulations by keeping abreast of current laws affecting finance sector practices and updating internal documentation accordingly.
• Developed strong professional relationships with clients through excellent customer service, consistently striving to exceed their expectations.
• Facilitated prompt resolution of customer issues, working closely with financial advisors to address their concerns in a timely manner.
• Supported new employee onboarding processes, offering guidance on company policies and procedures to foster a welcoming work environment.
• Managed sensitive client information responsibly, adhering to strict confidentiality guidelines to protect privacy and comply with regulations.
• Coordinated travel arrangements for financial advisors attending off-site meetings or conferences, allowing them to focus on core business functions without distraction.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.

*The reason

• I took calls from truck drivers giving them their next route and what trailer to pick up.
• This job is more of a data entry job. I entered the drivers miles and driver hours they used and had left.
• Achieved high levels of client satisfaction through empathetic listening skills and effective communication strategies during difficult conversations.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.