Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Haleigh Anderson

Haleigh Anderson

Dallas,GA

Summary

Dynamic retail professional with extensive experience at Walmart, excelling in customer service and problem-solving. Proven ability to enhance customer satisfaction through personalized assistance and product knowledge. Skilled in cash handling and inventory control, consistently maintaining a clean and organized environment to support a positive shopping experience.

Overview

5
5
years of professional experience

Work History

Retail Worker

Walmart
08.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Fast Food Worker

Jimmy John's
10.2020 - 06.2023
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.

Education

Cosmetology - Cosmology

Chattahoochee Technical College
Marietta, GA

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Store cleaning
  • Cash handling accuracy
  • Professional appearance
  • Stock replenishment
  • Payment processing
  • Product knowledge expertise
  • Shipment receiving
  • Order processing
  • Sales promotion
  • Sales proficiency
  • Problem-solving
  • Time management
  • Workplace safety compliance
  • Inventory control
  • Front-end organization
  • Register operation
  • Point of sale systems
  • Cash register operation
  • Complaint handling
  • Conflict resolution techniques

Timeline

Retail Worker

Walmart
08.2023 - Current

Fast Food Worker

Jimmy John's
10.2020 - 06.2023

Cosmetology - Cosmology

Chattahoochee Technical College