Haleigh Copeland
Shelbyville,TN
Summary
Dynamic and dedicated professional with a proven track record in customer service at Bocellis, excelling in problem-solving and teamwork. Known for delivering exceptional dining experiences and maintaining a positive atmosphere. Skilled in multitasking and communication, ensuring customer satisfaction and operational efficiency in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Esthetics by Haleigh
Self Employed
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server
Bocellis
06.2021 - 10.2023
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Resolved customer complaints promptly, enhancing overall satisfaction and retention rates.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sonic Carhop
Sonic Drive-In
02.2018 - 07.2021
- Delivered food and beverages to customers swiftly and accurately.
- Maintained cleanliness of serving area and equipment for optimal service.
- Assisted in taking customer orders using point-of-sale systems efficiently.
- Collaborated with kitchen staff to ensure timely order preparation.
- Engaged with customers to enhance their dining experience positively.
- Adapted to fast-paced environment, prioritizing tasks effectively during peak hours.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Calm under pressure
Timeline
Esthetics by Haleigh
Self Employed
07.2022 - Current
Server
Bocellis
06.2021 - 10.2023
Sonic Carhop
Sonic Drive-In
02.2018 - 07.2021