HALEIGH FISHER

Assisted drivers with load issues, truck problems, and payment concerns. Resolved issues with pick up and deliveries for customers.

Supported agents in resolving driver-related issues effectively.

Develop cases addressing relevant concerns. Moving them to the correct individuals who handle and or management.

Monitoring load and driver performances.

• Coordinated paperwork and shipment details for clients.
• Ensured efficient scheduling of freight by communicating with service providers.
• Managed workload by focusing on essential business requirements and timelines.
• Informed recipients of drivers' expected arrival and any potential delays.
• Recorded, tracked and updated merchandise authorization shipments in databases.
• Maintained and updated systems to drive communication with internal and external customers.

• Verifying and processing of all incoming purchased items.Coordination and placement of warehouse & office supply purchases for the facility and designated suppliers.The timely entry of all necessary purchased and manufactured inventory transactions.Coordinating and processing of incoming and outgoing subcontract mfg/purchase orders.Processing of items to be prepared for shipments.Call designated local shippers and prepare proper paperwork.

• Maintain count list of items received or shipped and check against bill of lading, recording any discrepancies from SLC accounts.Identify freight bills requiring special delivery instructions
• Investigate and respond to inquiries regarding overages, shortages, and damaged freight issues, including Hazmat Materials.Verify and process paperwork.
• Oversaw edock set up, LH planning and dispatching and some billing.
• Assisted with imaging, scanning and checking in DR’s.
• Some hub clerical experience

• I managed and trained 21 employees, scheduled shifts, plan shipments and prepared bill of ladings to drivers, and oversee the warehouse and ramp to make sure packages get to customers in a timely fashion
• Organize, file and prepare documentation for orders, supplies and stock levels.Corrected/ prepared any hazmat or load packets for drivers/pilots.

• Placed goods on racks, shelves and bins or in refrigerated rooms.Assembles customer orders from stock and places orders on pallets or shelves.Records amounts of items received or distributed on a tablet.