Haleigh Jones
Finley,PA
Summary
Proven leader with experience at Dairy Queen, adept in team leadership and cash handling. Excelled in enhancing customer satisfaction and maintaining high safety standards. Demonstrated motivational leadership and problem-solving skills, ensuring efficient operations and positive outcomes. Achieved significant improvements in service quality and operational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dairy Queen
04.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Cook
Elrama Tavern
10.2020 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Ringgold Senior High School
Monongahela, PA06.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Motivational Leadership
Timeline
Shift Leader
Dairy Queen
04.2022 - Current
Cook
Elrama Tavern
10.2020 - 03.2022
High School Diploma -
Ringgold Senior High School
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