Haleigh Moore
Sparta,KY
Summary
Highly organized and customer-focused professional with experience as an Activity Director, overseeing staff and supporting individuals and families. Proven ability to manage high-volume daily calls and responsibilities, resolve conflicts, and communicate effectively in fast-paced environments. Strong multitasking, problem-solving, and organizational skills, with experience in budgeting and community outreach. Eager to contribute to a Member Service Representative role by providing reliable and professional member support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Activity Director
Boonespring
Union, KY
10.2024 - 02.2026
- Planned and executed community outreach initiatives, strengthening relationships and promoting services.
- Supervised and supported a team of staff, delegating tasks and ensuring timely completion of responsibilities.
- Handled high-volume daily calls and inquiries from families, addressing concerns and providing clear, professional communication.
- Resolved conflicts and concerns between staff and family members with empathy and professionalism.
- Developed schedules, tracked attendance, and documented resident information accurately and efficiently.
Activity Assistant
Boonespring
Union, KY
02.2022 - 10.2024
- Coordinated schedules and activity logistics, balancing multiple tasks in a fast-paced environment.
- Supported staff with documentation, record-keeping, and reporting to ensure accuracy and compliance.
- Trained and guided new staff, providing onboarding support and mentorship to ensure quality performance.
Education
No Degree -
Sullivan University
Louisville, KYBachelor of Science - Accounting
University of Cumberlands
Williamsburg KY05-2028
High School Diploma -
Owen County High School
Owenton, KY05-2021
Skills
- Organizational skills
- Team management
- Small group leadership
- Staff training
- Budget management
- Team building
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Customer service skills
Certification
- STNA Certification - 2022
- Activity Director Certification 2024
Timeline
Activity Director
Boonespring
10.2024 - 02.2026
Activity Assistant
Boonespring
02.2022 - 10.2024
No Degree -
Sullivan University
Bachelor of Science - Accounting
University of Cumberlands
High School Diploma -
Owen County High School