HALEIGH PACHECO
Calera
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
6
6
years of professional experience
Work History
Eligibility Screening Services
Community Health Systems
03.2025 - Current
- Facilitated access to health insurance for inpatient and outpatient services, improving patient care continuity.
- Verified health insurance through Ecare Next, Passport, and state portals to ensure coverage for patients.
- Created and organized patient charts, enhancing record management and accessibility.
Patient Services Specialist
Baylor Scott & White Medical Center
07.2023 - 03.2025
- Coordinated Neurology and Neuropsychology appointments, ensuring timely access to specialized care.
- Facilitated effective communication between patients and healthcare providers, enhancing patient understanding and satisfaction.
- Facilitate patient referrals to specialists, enhancing continuity of care.
- Assisted patients with insurance verification and eligibility inquiries.
- Manage scheduling conflicts and time-off requests for medical staff, ensuring seamless operations.
Medical Support Assistant
Choctaw Nation Health Clinic Hugo
03.2020 - 07.2023
- Checked patients in/out for appointments, ensuring smooth patient flow
- Scheduled and managed daily patient appointments
- Ensured accurate insurance information for billing purposes
- Updated and organized patient charts, enhancing record accuracy and accessibility
- Managed phone inquiries to assist patients and staff, fostering effective communication and support
- Facilitated communication between patients and medical staff effectively.
Education
Some College (No Degree) - Psychology
CARL ALBERT STATE COLLEGE
Poteau, OK08-2017
Some College (No Degree) - Psychology
EASTERN OK STATE COLLEGE
Poteau, OKSkills
- Insurance Verification
- Medical Record Management
- Patient charting
- Appointment scheduling
- Healthcare coordination
- Health insurance knowledge
- Patient communication
- Attention to detail
- Computer skills
- Team leadership
- Adaptable
- Fast Learner
Timeline
Eligibility Screening Services
Community Health Systems
03.2025 - Current
Patient Services Specialist
Baylor Scott & White Medical Center
07.2023 - 03.2025
Medical Support Assistant
Choctaw Nation Health Clinic Hugo
03.2020 - 07.2023
Some College (No Degree) - Psychology
CARL ALBERT STATE COLLEGE
Some College (No Degree) - Psychology
EASTERN OK STATE COLLEGE